Ahmed Ahmed
Minneapolis,United Kingdom
Summary
I am an enthusiastic, friendly and innovative young professional dedicated to continuous learning, development, and career growth with over 4 years of work experience in customer service, retail, the food industry, and security.
Overview
7
7
years of professional experience
Work History
Customer Service Team Member
Ocado Retail Ltd
01.2023 - 07.2023
- Ensure all customer orders arrive safely, promptly, and with a smile
- Involved being out on the road whatever the weather and going the extra mile to provide the best possible customer experience.
Corporate Concierge
Kingdom Services Group Ltd
03.2021 - 01.2023
- Provide first contact and safeguarding to clients at night
- This includes, controlling access to buildings, monitoring CCTV systems, dealing with emergencies, carrying out H&S checks and reporting or handing over concerns.
Door Supervisor
Knights Group Security
12.2017 - 02.2021
- To be friendly, helpful and responsible for the safe access and comfort of spectators visiting the site
- Identify and investigate any incident or occurrence among spectators, reporting findings to a Supervisor.
Food Courier
Domino's Pizza
03.2017 - 11.2017
- Loading, conveying and delivering food items to different customers in a timely manner
- Professional interaction with customers for taking orders, recording orders and helping with food preparation and planning if needed.
Sales Associate
Primark
10.2016 - 03.2017
- Demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, addressing customer complaints, assisting in the display of merchandise, or organizing the selling floor and stock areas, greeting customers, answering questions, offering assistance, suggesting items, lending opinions, and providing product information.
Education
High School Diploma -
Harris Lowe Academy Willesden
07.2015
Skills
- Logical Approach
- Patient
- Skilled Multi-tasker
- Good Communication
- Empathetic
- Tech Savvy
- Time Management
- Organised
- Problem Solving
- Teamwork
- Quick Learner
Current Job
Ocado Retail Ltd, Customer Service Team Member, Harlesden, England
Languages
Somali
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Team Member
Ocado Retail Ltd
01.2023 - 07.2023
Corporate Concierge
Kingdom Services Group Ltd
03.2021 - 01.2023
Door Supervisor
Knights Group Security
12.2017 - 02.2021
Food Courier
Domino's Pizza
03.2017 - 11.2017
Sales Associate
Primark
10.2016 - 03.2017
High School Diploma -
Harris Lowe Academy Willesden