Ahmed Ajam
Rockwall
Summary
Dynamic and dedicated professional with a proven track record at Tom Thumb Food Stores, and accommodating as a host and server at restaurants, excelling in customer service and teamwork. Recognized for strong problem-solving abilities and a friendly demeanor, I thrive in fast-paced environments, ensuring exceptional guest experiences while effectively managing high-pressure situations. Skilled in POS systems and multitasking.
Overview
6
6
years of professional experience
Work History
Drive up and Go
Tom Thumb Food Stores
07.2024 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Server
Olive Garden Restaurant
04.2022 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Host
Bru's Grill and Market
04.2019 - 03.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Woodbridge High
Woodbridge, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Calm under pressure
Languages
Arabic
English
Timeline
Drive up and Go
Tom Thumb Food Stores
07.2024 - 11.2024
Server
Olive Garden Restaurant
04.2022 - 02.2023
Host
Bru's Grill and Market
04.2019 - 03.2020
Woodbridge High
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