Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ahmed Al-elayawi

Calgary

Summary

Versatile professional with background at Rogers Communications, adept in maintaining logs and fostering positive customer relationships. Excels in safe driving practices and defensive driving, consistently exceeding production targets. Skilled in translating complex texts and improving student driving skills, demonstrating strong adaptability and communication abilities. Achieved increased customer loyalty through empathetic service. Dependable candidate experienced in navigating long-haul routes and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items and good knowledge of local and highway roads. Seasoned driver possessing an exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level [Job Title] position. Ready to help the team achieve company goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Possesses versatile skills in project management, problem-solving, and collaboration. Brings a fresh perspective and strong commitment to quality and success. Recognized for adaptability and a proactive approach in delivering effective solutions.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Flatbed Truck Driver

Russel Metals
04.2024 - Current
  • Collaborated with dispatchers for effective communication regarding pick-ups, deliveries, and any delays or issues encountered.
  • Maintained vehicle cleanliness and functionality, performing regular inspections and necessary repairs.
  • Promoted a positive work environment by maintaining open communication channels with dispatchers, supervisors, and coworkers.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.

Driving Instructor

Derek Brown Driving Academy
03.2022 - 03.2024
  • Improved student driving skills by utilizing effective teaching methods and personalized instruction.
  • Developed tailored lesson plans for each student, addressing their individual needs and weaknesses.
  • Fostered an inclusive learning environment that accommodated diverse backgrounds, skill levels, and learning styles among students.
  • Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.

Truck Driver

Siemens Group
05.2021 - 12.2021
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Operated with safety and skill to avoid accidents and delays.

Customer Service Representative

Rogers Communications
06.2019 - 01.2020
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Promptly responded to inquiries and requests from prospective customers.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Implemented and developed customer service training processes.
  • Maintained up-to-date knowledge of product and service changes.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Responded to customer requests for products, services, and company information.

Mold Operator

Ap Plasman
02.2019 - 06.2019
  • Demonstrated adaptability when working with various materials, adjusting molding processes accordingly for optimal results.
  • Maintained a safe work environment by adhering to safety protocols and wearing appropriate protective gear during operations.
  • Exceeded daily production targets consistently by efficiently managing time, resources, and efforts during shifts.
  • Documented daily production activities accurately, enabling efficient data analysis and performance tracking among the team members.
  • Inspected molded product per quality requirements and mold book, delivering ideal results and minimizing waste.
  • Maintained smooth production when operating injection molding machines and auxiliary equipment.
  • Checked work using calipers, micrometers and other measuring devices.
  • Scanned and shrink-wrapped completed pallets to prepare shipments at dock.
  • Assessed manufacturing processes to diagnose and resolve issues affecting product quality.
  • Answered alarms and troubleshot machine equipment to correct problems with hoppers, loaders, blenders, vision systems, and Thermolators.
  • Operated ground and manual manifest station to record shipment information.
  • Maintained safe working conditions and followed proper operating practices and procedures to avoid injuries and accidents.
  • Transported pallets using material handling equipment.
  • Instructed and trained team members to boost new employee skills and knowledge.
  • Tackled rework tasks with re-inspection, sorting, adjustments and cleaning of parts.
  • Handled receiving and shipment with use of warehouse organization and material distribution.
  • Observed continuous operation of automatic machines to guarantee products met specifications and to detect jams or malfunctions, making adjustments as necessary.
  • Observed manufacturer instructions when operating plastic molding and casting machines to optimize quality.
  • Palletized completed orders with scanning, retrieving and placement on pallets.
  • Reviewed job specifications prior to setting up casting machines to determine appropriate time and temperature settings.

Linguist

Valiant Integrated
05.2017 - 12.2018
  • Quickly scanned and processed large amounts of material in Language to produce clear, concise reports.
  • Translated complex texts for clients, ensuring accurate representation of source material in target languages.
  • Organized extracurricular events such as cultural festivals or field trips to enrich the overall educational experience.
  • Researched foreign and domestic websites.
  • Translated and reviewed foreign language documents and identified and extracted information.
  • Reviewed work of other linguists for accuracy of content and quality of written expression.
  • Interpreted conversations, interviews, conferences and interviews using methods to preserve original intent.
  • Carefully noted eye contact, stress responses and other features while speaking to individuals to assess potential threats.
  • Performed linguistic annotations for variety of NLP projects
  • worked in a high risk enviroment

Education

Construction Safety Officer
British Colombia

Canadian Red Cross First Aid Class C
Calgary

WHIMIS
Calgary,alberta,canada

CSTS Alberta Construction Safety Assosiation

H2S Alive Energy Safety Canada

Diploma - Linguistics

Higher Institute For Foreign Languages
09.2016

High School Diploma -

Nahrain High School
Baghdad
01-2015

Skills

  • Maintaining logs
  • Safe Driving Practices
  • Heavy Lifting
  • Defensive Driving
  • Trip planning
  • Safe driving practices
  • Heavy lifting
  • Hazardous materials handling
  • GPS navigation
  • Equipment inspection
  • Weight distribution
  • Defensive driving
  • Load securement
  • Route planning
  • Permit acquisition
  • DOT regulations
  • Health and safety compliance
  • Accident prevention
  • Truck maintenance
  • Heavy machinery transportation
  • Manual drive operation
  • Health and safety
  • Load security
  • Material delivery
  • Offloading coordination
  • Load distribution
  • Flatbed inspection
  • Tarping
  • Pre-trip inspections
  • Load strapping

Languages

English
Proficient
C2
Arabic
Proficient
C2
Persian
Elementary
A1

Certification

  • Load Securement Training Certificate – Federal Motor Carrier Safety Administration.
  • Basic Life Support for Healthcare Providers (BLS) – American Heart Association.

Timeline

Flatbed Truck Driver

Russel Metals
04.2024 - Current

Driving Instructor

Derek Brown Driving Academy
03.2022 - 03.2024

Truck Driver

Siemens Group
05.2021 - 12.2021

Customer Service Representative

Rogers Communications
06.2019 - 01.2020

Mold Operator

Ap Plasman
02.2019 - 06.2019

Linguist

Valiant Integrated
05.2017 - 12.2018

Diploma - Linguistics

Higher Institute For Foreign Languages

Construction Safety Officer

Canadian Red Cross First Aid Class C

WHIMIS

CSTS Alberta Construction Safety Assosiation

H2S Alive Energy Safety Canada

High School Diploma -

Nahrain High School
Ahmed Al-elayawi