Ahmed Alabid
Ooltewah,TN
Summary
Proactive Overnight Delivery Driver, Halal Inspector, and Manager with extensive experience in timely deliveries, compliance inspections, and restaurant management. Skilled in customer satisfaction, staff training, and operational efficiency. Bringing strong problem-solving abilities and a commitment to fostering positive work environments.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Overnight Delivery Driver
TDP Transport Florida LLC.
08.2024 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Completed on-time deliveries by choosing best and most efficient routes.
Halal Inspector
Halalco Inc.
05.2024 - 08.2024
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Trained other workers in inspection and testing procedures.
General Manager
Jinan's Kitchen LLC.
10.2021 - 03.2024
- Managed 2 Fully staffed Restaurants ( Kabob-ster & The Hummus Bowl) with 17 Employees.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Set clear expectations and created positive working environment for employees.
- Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
- Launched new menu items to keep the offerings fresh and appealing, resulting in increased sales.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Purchased food and cultivated strong vendor relationships.
Kitchen Manager
O'Charley's Restaurant & Bar
09.2017 - 01.2019
- Managed a kitchen of 21 staff members ( cooks, Dishwashers & servers)
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Education
Chattanooga State Community Collage
Chattanooga, TN 08.2013 - 05.2015
Associate of Arts - Culinary Arts
Culinard Institute of Culinary Arts.
Chattanooga, TN08.2017
GED -
Chattanooga State Community Collage
Chattanooga, TN06.2013
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Verbal and written communication
- Staff Training and Development
- Operations Management
- Financial Management
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Overnight Delivery Driver
TDP Transport Florida LLC.
08.2024 - Current
Halal Inspector
Halalco Inc.
05.2024 - 08.2024
General Manager
Jinan's Kitchen LLC.
10.2021 - 03.2024
Kitchen Manager
O'Charley's Restaurant & Bar
09.2017 - 01.2019
Chattanooga State Community Collage
08.2013 - 05.2015
Associate of Arts - Culinary Arts
Culinard Institute of Culinary Arts.
GED -
Chattanooga State Community Collage
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