AHMED AL DANIEL
Abu Hail,UAE
Summary
Dedicated administrative professional with over 6 years of experience efficiently managing office operations. Adept at organizing tasks, maintaining filing systems, and providing excellent customer service. Proven problem-solving skills and the ability to manage multiple tasks simultaneously. Detail-oriented with a background in technology and a focus on optimizing office processes.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Tripura Gramin Bank
Agartala
01.2020 - Current
- Supervised administrative tasks, which included planning, maintaining documentation, and publishing reports and presentations for internal as well as external viewers.
- Provided exceptional customer service by addressing inquiries, processing transactions, and resolving customer issues
- Effectively managed businesses and house building loan portfolios, ensuring compliance to policies and regulatory requirements
- Supervised and trained junior staff members in banking procedures and customer service protocols
- Monitoring accounting activities, such as preparing check requests, expense reports, purchase orders, and invoices
- Provided administrative support to executive teams such as calendar management, meeting coordination, documentation, filing and organization of records
- Conducted research and compiled data for new projects
- Collaborated closely with the Branch Manager and Senior Manager to ensure smooth day-to-day operations
- Assisted in executing strategic plans and initiatives set by senior management
Office Assistant
Tripura Gramin Bank
Agartala
01.2018 - 01.2020
- Performed administrative tasks such as scheduling, recordkeeping, and distributing internal and external communications
- Provided customer service by addressing inquiries, processing transactions, and resolving customer issues
- Performed accounting activities such as preparing check requests, expense reports, purchase orders, and invoices
Assistant Engineer
Simplex Infrastructures Limited
Suratgarh
01.2015 - 01.2017
- Conducted regular inspections of construction materials to ensure compliance with quality standards, certifications, and regulatory requirements
- Maintained accurate and detailed records of testing results
- Prepared comprehensive reports to communicate findings to relevant stakeholders.
Education
Bachelor of Technology in Civil Engineering -
National Institute of Technology Agartala
01.2015
Skills
- Operations Management
- Microsoft PowerBi for Data Analysis
- Google Spreadsheets
- SQL for Data Storage & ETL
- Finacle
- Microsoft Office Suite
- Strong teamwork and collaboration
- Leadership experience
- Excellent communication skills
- Customer service excellence
- Strong problem-solving abilities
- Efficient multitasking
- Proficient report writing skills
- Excellent at maintaining discretion and confidentiality
Passport No
- RO452836
- Visit Visa (Valid upto 12-01-2024)
Languages
English
Native/ Bilingual
Hindi
Full Professional
Bengali
Full Professional
Timeline
Assistant Manager
Tripura Gramin Bank
01.2020 - Current
Office Assistant
Tripura Gramin Bank
01.2018 - 01.2020
Assistant Engineer
Simplex Infrastructures Limited
01.2015 - 01.2017
Bachelor of Technology in Civil Engineering -
National Institute of Technology Agartala
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