Summary
Overview
Work History
Education
Certification
Languages
References
Additional Information
Timeline
Generic

Ahmed Bani Jameel

Sterling Heights

Summary

Highly proactive and seeking employment as a Manager in the restaurant industry. with over a few years of experience in team leadership in the restaurant industry. Background includes sales, management, and customer service. Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. Complete Associates degree. Motivated, multi-lingual and experienced hospitality professional seeks position as Restaurant Manager.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Food and Beverage Manager

Wabeek Country Club
West Bloomfield
03.2022 - Current
  • Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
  • Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
  • Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
  • Spearheaded and executed food and beverage marketing and promotional programs, met with potential clients and members and arranged meetings, banquets and facility tours.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Manager

Townhouse Restaurant
Birmingham
02.2022 - 12.2022
  • Managed daily restaurant operations to ensure smooth service flow.
  • Trained new employees on service standards and menu offerings.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.

General Restaurant Manager

Heirloom Associates
Birmingham
08.2021 - 12.2022
  • As a Management Team Member with Heirloom Hospitality I was responsible to collaborate with management team members to effectively lead and direct the daily operations of the restaurant while consistently delivering an exceptional guest and team member experience. Working in partnership with my team to drive sales, manage costs and effectively grow the business. As a manager my responsibilities included maintaining the restaurant's revenue, profitability and quality goals. Made sure I was ensuring efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Head Server, Lead Trainor & Supervisor

Cameron Mitchell Restaurants
Troy
01.2015 - 07.2021
  • As a Lead Server and Head Server Trainer I interact with customers, work in a team environment, manage my section along with any closing or opening duties, answer phone calls, cover and take orders and input them into the system along with delivering food to tables. I also train and teach new members of the team to do the same and welcome them to the work environment. Make sure my staff and restaurant is running at a smooth pace.

Assistant Manager

Family Table Cafe
Auburn Hills
01.2017 - 06.2021
  • As an Assistant Manager at a small family cafe, my roles are to Open and close the restaurant, Hire, train and mentor new staff members, Schedule shifts and assign table sections to waitstaff, Resolve customer questions and complaints professionally, Conduct payroll activities accurately and on time and maintaining proper cleanliness for our customers and staff with Leadership Skills, Ability to Follow Directions, Responsibility of Knowledge, General Likability and Decision-Making Capability.

Education

Associate's - General Studies & Hospitality Management

Macomb Community College
Macomb County, MI
04.2022

Certification

  • ServSafe Allergens Michigan October 2019 to October 2024 Certificate of Completion for completing ServSafe Allergens Michigan Training and Assessment provided by the National Restaurant Association.
  • ETIPS on Premise 3.0- Michigan December 2019 to Present Provided by Health Communications, Inc.

Languages

Arabic - Fluent, English - Fluent

References

  • Christopher, Cantore, Manager, oceanprimetroy@cameronmitchell.com, (248) 933-2345, (248) 458-0500, Ocean Prime, Troy, MI
  • Brian, Lee, Owner, (586) 929-0224, Metro Home Improvement, Sterling Heights, MI, http://Metrohomeimprovementonline.com/
  • Elizabeth, Liller, Adjunct Professor, lillere21@macomb.edu, (248) 202-9937, Macomb Community College, Utica, MI
  • Marion, Benoit, Career Coordinator, benoitm44@macomb.edu, (586) 445-7986, Macomb Community College, Warren, MI

Additional Information

  • Skill and Abilities
  • Ambitious, hardworking, hands on worker
  • Efficient, expedient table preparation with attention to detail
  • Outstanding and welcoming table presence
  • Multi-lingual: Arabic and English
  • Attentive to customer care; enhancing dining experience
  • Punctual, reliable, with no absenteeism
  • Maintain working knowledge of menu and food preparation
  • Experience with diverse clientele
  • Restaurant Management (Busser, Catering, Sales Management, Kitchen Experience, Food Safety, Inventory Control, Serving Experience, Kitchen Management Experience, Menu Planning, Bartending, Profit & Loss, Customer service, Organizational skills, Communication skills, Leadership, Food preparation, Cash handling, Restaurant Experience, and Guest Services)
  • Customer Relations
  • Greet customers with poise and efficiency
  • Strong communication skills with excellent memory
  • Hospitable and patient with knowledge of menu and food preparation
  • Organizational
  • Able to prioritize effectively and efficiently
  • Strong attention to customer needs and desires
  • Able to meet demands of fast paced environments and remain composed

Timeline

Food and Beverage Manager

Wabeek Country Club
03.2022 - Current

Manager

Townhouse Restaurant
02.2022 - 12.2022

General Restaurant Manager

Heirloom Associates
08.2021 - 12.2022

Assistant Manager

Family Table Cafe
01.2017 - 06.2021

Head Server, Lead Trainor & Supervisor

Cameron Mitchell Restaurants
01.2015 - 07.2021

Associate's - General Studies & Hospitality Management

Macomb Community College

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Ahmed Bani Jameel