
Operations and care coordination professional with experience supporting individuals and families through organized, compliant, and people-centered home care services. Brings a strong background in intake coordination, documentation oversight, and caregiver support, with a thoughtful approach to continuity of care, accountability, and respect for the trust placed in service providers.
Support day-to-day operations of a home care agency with focus on client intake, service coordination, documentation, and caregiver support. Work closely with clients, families, and care staff to ensure services are scheduled appropriately, records are maintained accurately, and care delivery issues addressed promptly. Play an active role in compliance support, staff onboarding, and operational follow-up to promote continuity, accountability, and quality service delivery.
Provided administrative and human resources support within a regulated home care environment. Responsibilities included coordinating onboarding and training processes, maintaining confidential records, supporting payroll and reporting activities, and assisting leadership with operational documentation and internal procedures. Contributed to organized workflows and reliable recordkeeping practices that supported compliance, efficiency, and consistent service operations.
While enrolled as a student, served as a peer counselor providing structured support to fellow students. Assisted with guidance, organization, and coordination of peer-led activities, while maintaining appropriate boundaries and documentation related to participation and follow-up. This role strengthened communication skills, accountability, and the ability to support individuals navigating academic and personal challenges in a respectful, structured environment.