Ahmed Beli-Yamba
Lansdowne
Summary
Experienced IT and HR professional skilled in administrative tasks, record management, and maintaining confidentiality. Proven ability to enhance interdepartmental communication and organization. Rapid adaptability in dynamic environments. Strong leadership and customer service skills for effective team coordination and issue resolution.
Overview
11
11
years of professional experience
Work History
HR Coordinator/Client Case Management/Office Administrator
Zeal Homecare LLC
Philadelphia
01.2024 - Current
- Conduct member intake and needs assessment to support person-centered care planning.
- Routine supervisory visits with members to assess and track service completion and satisfaction.
- Document and review visit findings and communicate constructive feedback to caregivers and internal teams.
- Help members schedule appointments, follow up on care needs, and navigate agency resources.
- Oversight of key office operations to ensure efficiency.
- Ensure accurate employee and provider agency documentation adhere to regulatory and compliance standards.
- Author and modify certain policies to align with regulations and in-house agency standards.
- Assist in payroll processing and verification.
- Support staff recruitment and training to enhance competency and care standards.
Administrative Assistant/HR Coordinator
Comfort For All, Inc
Philadelphia
01.2020 - 01.2024
- Manage the day-to-day affairs of the company as a HR Assistant.
- Assist HR Director in developing, and maintaining company policies.
- Conducted interviews, and facilitated training for new employees.
- Execute bi-weekly payroll processing for all staff.
- Completed monthly and quarterly reports on consumer progress, limited expense reports, budget spend ratio, breakdown of general fund activities.
- Audited and processed company invoices and statements, verifying accuracy, keeping detailed records.
- Organize and file confidential records to support efficient access, sharing, protection and tracking of changes.
- Scheduled internal meetings, prepared reports, and documented proceedings..
- Direct correspondence including emails, memos, letters, faxes, calls.
Peer Counselor
Delaware County Community College
01.2015 - 01.2017
- Provided educational support as directed in individual or group settings.
- Planned and led recreational activities with peers according to the program.
- Generated Excel tables to compile data and reports during peer-to-peer meeting sessions.
- Created presentation tables, linked embedded videos, and interactive slideshows to help improve the drive and performance levels of peers.
Education
Computer Science -
Temple University
Philadelphia, PAInformation Systems -
Delaware County Community College
PASkills
- Microsoft Office
- Project management
- Member relationship management
- Member advocacy and support
- Collaboration
- Policy writing
- Workflow planning
- Data management
- Deliverables and deadlines
- Leadership
- Multi-task management
- Quality assurance
Additional Information
Organized Computer and English literacy workshops for underprivileged children and orphans in West Africa, Ghana, 2016-2020.
Accomplishments
Customer Service, Q4 2024- Above and Beyond
Timeline
HR Coordinator/Client Case Management/Office Administrator
Zeal Homecare LLC
01.2024 - Current
Administrative Assistant/HR Coordinator
Comfort For All, Inc
01.2020 - 01.2024
Peer Counselor
Delaware County Community College
01.2015 - 01.2017
Computer Science -
Temple University
Information Systems -
Delaware County Community College