Ahmed Benarous
Katy
Summary
Dynamic and results-oriented professional with a proven track record at Amazon, adept in customer service and problem-solving. Excelled in building customer relationships and efficiently resolving issues, demonstrating exceptional teamwork, and attention to detail. Skilled in computer applications and organizing work, consistently prioritizing tasks to enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Amazon Team Member
Amazon
10.2024 - Current
Restaurant Team Member
Kebab Corner
04.2022 - 01.2023
Manager's Assistant
Family Business
12.2020 - 11.2022
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Responded to and directed incoming calls and other communication.
- Attended monthly sales meetings and reported pertinent information to employees.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
Education
English Language
Community College
Houston, TXBachelor In Software Engineering -
University of Benghazi
Libya2020
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Flexible schedule
- Computer skills
- Organizing work stations
- Task prioritization
Languages
Arabic
Native or Bilingual
Timeline
Amazon Team Member
Amazon
10.2024 - Current
Restaurant Team Member
Kebab Corner
04.2022 - 01.2023
Manager's Assistant
Family Business
12.2020 - 11.2022
English Language
Community College
Bachelor In Software Engineering -
University of Benghazi