Ahmed EJ-JAAFRI
New York
Summary
Dynamic and results-driven professional with extensive experience at Ytech in hardware troubleshooting and software updates. Demonstrated expertise in enhancing operational efficiency through automation and maintenance management, leading to a 30% reduction in downtime. Proficient in problem-solving and delivering exceptional customer service, ensuring high-quality outcomes. Experienced in managing inventory and logistics to support seamless operations.
Overview
6
6
years of professional experience
Work History
Telephone and Computer Repairman
Ytech
New York
03.2024 - 02.2025
- Replaced defective components in computers such as motherboards, RAMs and hard drives.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Created backup copies of data files prior to making any changes or modifications.
- Installed operating systems, applications and drivers.
- Updated software and firmware on various types of phone systems.
Freelancer
E-Commerce
CASABLANCA
11.2019 - 01.2024
- Provided customer service by answering product questions and resolving issues.
- Managed inventory levels of clothing items and ensured accuracy of orders.
- Received shipments of clothing items from vendors and verified order accuracy.
- Entered shipment details into database.
- Processed incoming and outgoing shipments in accordance with company guidelines.
- Checked items against purchase orders to ensure accurate delivery of goods.
Computer Technician / Visa Appointment Scheduling
GVC, GOLDEN VISA CONSULTING
Casablanca
01.2022 - 07.2022
- Computer Technician / Visa Appointment Scheduling Automation
- Troubleshot devices to identify and solve issues with hardware or software performance.
Maintenance Technician / Automation Engineer
SIPROF SA
Berrechid
03.2019 - 07.2019
- Company Overview: Manufacture of Saddle Pads and Inserts
- Monitored inventory levels of replacement parts and supplies needed for repairs.
- Productivity improvement through automation and maintenance management
- Manufacture of the linings and inserts of the friens
- Maintained clear and safe workspace areas to meet OSHA standards.
- Operated hand and power tools to complete repairs.
Education
Ph.D. - Engineering Science
Ecole Normale Supérieure D'Enseignement Techniques
Rabat, Morocco01.2020
M.D. - Automatic Electrotechnical Electronics And Industr
Ain Chock Faculty of Sciences Hassan II University
Casablanca, Morocco06-2019
Diploma in Installation And Programming - Surveillance Cameras And Alarm Systems
GAD Academy
Casablanca, Morocco05-2019
Effective Leadership Certifications -
HP
Morocco05.2019
Bachelor of Science - Physical Matter Sciences, Electronics Option
Ain Chock Faculty of Sciences Hassan II University
Casablanca, Morocco06-2017
Diploma (2 Years) of General University Studies - Science of Physical Matter
Ain Chock Faculty of Sciences Hassan II University
Casablanca, Morocco06-2016
Bachelor of Science in Physical Matter -
LAMSALLA Ain Chock High School
Casablanca, Morocco07-2014
Skills
- Mathematical
- Mechanics
- Computer science
- Industrial IT
- Electronics
- Logistics
- Industrial Internet of Things
- Electrical engineering
- Control and servo control
- Automation and automatic
- Supervision
- Quality and maintenance
- Signals and systems
- Software updates
- Hardware troubleshooting
- Operating system installation
- Data backup management
- Problem solving
- Mobile device support
- Hardware installation
- Preventative maintenance
- Hardware repair
- Security measures
- Inventory management
- Customer service
- Vendor relations
- Order verification
- Shipping logistics
- Shipping documentation
- Data entry
- Order processing
- E-commerce management
Education Level
Doctorant En 1er Année
Languages
- Anglais, Notions de base
- Francais, Courant
- Arabe, langue maternelle
Hobbies and Interests
- Sports
- Formations
- Passions
- Projets
Technical Experience
- 02/17 - 06/17, Simulation à l'aide d'ISIS et réalisation à base d'Arduino d'un parking automatique des voitures., Casablanca, Maroc, Faculté des sciences Ain chock (FSAC)
- 05/18 - 06/18, Communication entre deux arduino pour définir une position dans l'espace à l'aide des motoréducteurs à courant continu., Casablanca, Maroc, Faculté des sciences Ain chock (FSAC)
Personal Information
Age: 25
Languages
French
Limited
English
Limited
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
Telephone and Computer Repairman
Ytech
03.2024 - 02.2025
Computer Technician / Visa Appointment Scheduling
GVC, GOLDEN VISA CONSULTING
01.2022 - 07.2022
Freelancer
E-Commerce
11.2019 - 01.2024
Maintenance Technician / Automation Engineer
SIPROF SA
03.2019 - 07.2019
Ph.D. - Engineering Science
Ecole Normale Supérieure D'Enseignement Techniques
M.D. - Automatic Electrotechnical Electronics And Industr
Ain Chock Faculty of Sciences Hassan II University
Diploma in Installation And Programming - Surveillance Cameras And Alarm Systems
GAD Academy
Effective Leadership Certifications -
HP
Bachelor of Science - Physical Matter Sciences, Electronics Option
Ain Chock Faculty of Sciences Hassan II University
Diploma (2 Years) of General University Studies - Science of Physical Matter
Ain Chock Faculty of Sciences Hassan II University
Bachelor of Science in Physical Matter -
LAMSALLA Ain Chock High School
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