Ahmed Elnaggar
Irvine,CA
Summary
Accomplished Salesperson well-versed in increasing profitability using sound sales techniques. Adept at meeting customer needs by recommending, selecting and assisting with merchandise sales.
Overview
6
6
years of professional experience
Work History
Director of Operations for Online Store
Online Sneaker Reselling
Irvine, CA
01.2018 - Current
- Constructed and led online strategies to find profitable products for resale
- Recorded financial transactions, developed business models, and managed inventories & new product offerings
- Expanded and marketed online retail store on social media and other selling platforms
- Addressed customers' questions and concerns in a timely manner
- Ensured all products and listings were in compliance with the guidelines set by the platform.
Sales Associate
Bloomingdale's
Fashion Island Newport Beach, CA
09.2021 - 01.2024
- Provided exceptional customer service by greeting and assisting customers, answering questions, and resolving customer concerns in a professional and courteous manner
- Assisted with merchandising and maintaining visual standards, including organizing and restocking merchandise, creating displays, and maintaining a clean and organized store environment
- Operated cash registers, processed financial transactions, and balanced cash drawers accurately and efficiently while following Bloomingdale's' cash handling policies and procedures
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Collaborated with team members to achieve sales goals and actively promoted Bloomingdale's' loyalty programs and credit cards to customers.
Front Desk
LA Fitness
Irvine, CA
12.2022 - 04.2023
- Assisted customers in selecting products and services, providing product knowledge and answering questions
- Developed and maintained customer relationships through follow-up calls and emails
- Achieved and exceeded monthly sales targets, increasing revenue
- Collaborated with team members to ensure customer satisfaction and store success
- Maintained accurate and organized records of sales, customer information, and inventory.
Bookkeeper Assistant
Bookkeeping Services
Irvine, CA
06.2022 - 08.2022
- Prepared and entered journal entries in the general ledger system, including the recording of revenue, and adjustment entries
- Assisted with the preparation and posting of accounts receivable invoices and the application of payments related to these invoices.
Floor Staff
Regal Cinema
Irvine, CA
11.2021 - 06.2022
- Serve concessions including popcorn, candy, and drinks
- Operate cash registers and handle financial transactions
- Answer customer questions and resolve issues in a timely and professional manner
- Worked with various individuals including families, clients, suppliers, team members, and kitchen staff to ensure successful operations
- Assist with crowd control and ensuring the safety of customers.
Education
Business Administration
Orange Coast College
Costa Mesa, CA12-2024
Science in Business Administration -
Santiago Canyon College
05-2024
Skills
- People & Culture: Committed to creating positive work cultures built upon a strong sense of accountability and appreciation for the value of diversity Motivates all team environments by fostering productivity and encouragement as either a leader or peer
- Relationship Building: Effective in building authentic, collaborative relationships at work, school, and organizations, both vertically and horizontally Effectively partners with stakeholders to goal-set effectively and instill a shared vision of success
- Sales Management: Experienced in selling a wide variety of products
- Bilingual: Capable of fluently speaking Arabic
Timeline
Front Desk
LA Fitness
12.2022 - 04.2023
Bookkeeper Assistant
Bookkeeping Services
06.2022 - 08.2022
Floor Staff
Regal Cinema
11.2021 - 06.2022
Sales Associate
Bloomingdale's
09.2021 - 01.2024
Director of Operations for Online Store
Online Sneaker Reselling
01.2018 - Current
Business Administration
Orange Coast College
Science in Business Administration -
Santiago Canyon College
Similar Profiles
Samuel SpiegelSamuel Spiegel
NA at Sneaker Reselling BusinessNA at Sneaker Reselling Business
Siddhant KanakSiddhant Kanak
Key Account Manager at Meesho( India's Largest Reselling Online Products)Key Account Manager at Meesho( India's Largest Reselling Online Products)
Liam TamaraLiam Tamara
Business Owner/Operator at HYPESTATION Australia | Online Sneaker StoreBusiness Owner/Operator at HYPESTATION Australia | Online Sneaker Store