Ahmed Elnaggar
Irvine,CA
Summary
Accomplished Salesperson well-versed in increasing profitability using sound sales techniques. Adept at meeting customer needs by recommending, selecting and assisting with merchandise sales.
Overview
6
6
years of professional experience
Work History
Director of Operations for Online Store
Online Sneaker Reselling
Irvine , CA
2018.01 - Current
- Constructed and led online strategies to find profitable products for resale
- Recorded financial transactions, developed business models, and managed inventories & new product offerings
- Expanded and marketed online retail store on social media and other selling platforms
- Addressed customers' questions and concerns in a timely manner
- Ensured all products and listings were in compliance with the guidelines set by the platform.
Sales Associate
Bloomingdale's
Fashion Island Newport Beach , CA
2021.09 - 2024.01
- Provided exceptional customer service by greeting and assisting customers, answering questions, and resolving customer concerns in a professional and courteous manner
- Assisted with merchandising and maintaining visual standards, including organizing and restocking merchandise, creating displays, and maintaining a clean and organized store environment
- Operated cash registers, processed financial transactions, and balanced cash drawers accurately and efficiently while following Bloomingdale's' cash handling policies and procedures
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Collaborated with team members to achieve sales goals and actively promoted Bloomingdale's' loyalty programs and credit cards to customers.
Front Desk
LA Fitness
Irvine , CA
2022.12 - 2023.04
- Assisted customers in selecting products and services, providing product knowledge and answering questions
- Developed and maintained customer relationships through follow-up calls and emails
- Achieved and exceeded monthly sales targets, increasing revenue
- Collaborated with team members to ensure customer satisfaction and store success
- Maintained accurate and organized records of sales, customer information, and inventory.
Bookkeeper Assistant
Bookkeeping Services
Irvine , CA
2022.06 - 2022.08
- Prepared and entered journal entries in the general ledger system, including the recording of revenue, and adjustment entries
- Assisted with the preparation and posting of accounts receivable invoices and the application of payments related to these invoices.
Floor Staff
Regal Cinema
Irvine , CA
2021.11 - 2022.06
- Serve concessions including popcorn, candy, and drinks
- Operate cash registers and handle financial transactions
- Answer customer questions and resolve issues in a timely and professional manner
- Worked with various individuals including families, clients, suppliers, team members, and kitchen staff to ensure successful operations
- Assist with crowd control and ensuring the safety of customers.
Education
Business Administration
Orange Coast College
Costa Mesa, CA2024-12
Science in Business Administration -
Santiago Canyon College
2024-05
Skills
- People & Culture: Committed to creating positive work cultures built upon a strong sense of accountability and appreciation for the value of diversity. Motivates all team environments by fostering productivity and encouragement as either a leader or peer.
- Relationship Building: Effective in building authentic, collaborative relationships at work, school, and organizations, both vertically and horizontally. Effectively partners with stakeholders to goal-set effectively and instill a shared vision of success.
- Sales Management: Experienced in selling a wide variety of products.
- Bilingual: Capable of fluently speaking Arabic
Timeline
Front Desk
LA Fitness
2022.12 - 2023.04
Bookkeeper Assistant
Bookkeeping Services
2022.06 - 2022.08
Floor Staff
Regal Cinema
2021.11 - 2022.06
Sales Associate
Bloomingdale's
2021.09 - 2024.01
Director of Operations for Online Store
Online Sneaker Reselling
2018.01 - Current
Business Administration
Orange Coast College
Science in Business Administration -
Santiago Canyon College
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