Ahmed Esmail

• Documented all maintenance activities and kept accurate records for future reference if needed.
• Performed electrical, plumbing, HVAC, and carpentry tasks as needed for effective building upkeep.
• Increased efficiency of maintenance tasks by implementing preventive measures and routine inspections.
• Enhanced workplace safety by identifying potential hazards and implementing corrective actions in a timely manner.

• Enhanced cabin cleanliness by thoroughly vacuuming, dusting, and sanitizing all surfaces.
• Assisted in training new employees on best practices for cabin cleanliness and sanitation techniques.
• Complied with company protocols regarding lost-and-found items, ensuring proper documentation and storage procedures were followed.
• Reduced risk of illness transmission with proper disposal of waste materials, including biohazardous items.
• Maintained a safe and hygienic environment for passengers by diligently disinfecting high-touch areas.
• Contributed to on-time departures by efficiently completing cleaning tasks within tight timeframes.
• Supported airline reputation for excellence by delivering consistently spotless cabins in preparation for boarding.

Loaded luggage onto carts and transported them safely throughout the airport terminal areas.

• Assisted passengers with their baggage needs, including providing information on the status of their luggage.
• Processed incoming and outgoing luggage for flights, ensuring that bags were correctly labeled and loaded into appropriate compartments.
• Inspected checked baggage for prohibited items and ensured compliance with federal regulations.

Provided customer service assistance to travelers by answering questions regarding airline

policies and procedures.

• Prepared detailed reports on all tasks performed during each shift worked as a Baggage Service
  Agent.
• Participated in regular safety training sessions provided by the company's occupational health department.
• Ensured proper storage of checked-in items in secure areas until they are ready for transport.
  Stacked bags onto conveyor belts according to flight numbers for easy retrieval by passengers.
• Collected, sorted and checked baggage tags against flight lists.