Ahmed Evans Jr.

• Operated forklift safely to move products around the warehouse. (Forklift Certified)
• Operated cherry picker to move, locate, relocate, and stack material in warehouse. (Order Picker Certified)
• Responded quickly and effectively in emergency situations involving the Reach Truck or other equipment. (Reach Truck Certified)
• Sorted recyclable materials into appropriate categories for collection.
• Provided customer service support for store operations, including returns and exchanges.
• Organized promotional materials such as brochures, flyers.
• Assisted with merchandising tasks such as stocking shelves, setting up displays and organizing backroom inventory.
• Ensured that all products were labeled properly before stocking the shelves.
• Loaded trucks with outgoing orders according to shipping manifests provided by customers.
• Unloaded incoming shipments and placed items onto designated pallets or shelves.
• Participated in inventory counts to maintain accurate stock levels.
• Prepared shipping documents such as bills of lading, invoices, and packing slips.

Warehouse Associate:

• Learned how to sequence, accurately label, and wrap pallets of product in the dock area.
• Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
• Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
• Collected stock location orders and printed requests to maintain inventory control.

Cherry Picker Operator (Certified):

• Arranged items on pallets according to size and weight.
• Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
• Loaded and unloaded trailers and trucks using picker and reach truck.

Data Entry:

• Learned both intermediate and advanced data entry. Managed and accurately orchestrated multiple processes that were essential to the functioning of the warehouse.
• Received deliveries, scanned packages and updated orders in internal database.
• Examined packages and goods for damage and notified vendors of replacement needs.
• Updated inventory and production information using warehouse management systems and scanner guns.

Sit-down Forklift Operator (Certified):

• Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
• Moved freight, stock and other materials to and from storage and production areas and loading docks.
• Used handheld scanners for warehouse management system compliance.

Customer Service Representative:

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Set up and activated customer accounts.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Operated cash register or POS system to receive payment by cash, check and credit card.

Sales Associate:

• Greeted and assisted customers to foster positive experiences
• Offered customer support by directing to designated locations and connecting with specific personnel
• Organized and sorted merchandise
• Maintained and promoted clean workplace habits

Online Specialist:

• Scanned customer barcodes and tickets to verify proof of purchase
• Picked up and transported amazon orders purchased online to customers at the front desk
• Used carts to help transport multiple items and heavier merchandise

• Performed Assistant Manager duties
• Operated store as sole Manager-on-Duty
• Trained and educated new employees
• Managed employee schedules and daily assignments.
• Installed wiper blades onto customers vehicles
• Replaced and installed batteries into customers vehicles
• Replaced and installed headlights/tailights into customers vehicles
• Organized and managed deliveries for fellow team members
• Delivered parts and merchandise to commercial customers (auto shops) within a 25-mile radius using a company vehicle.
• Monitored and kept track of vehicle statistics to better provide proper maintenance
• Answered customers phone calls and contacted other stores to help provide a hassle-free experience for commercial and non-commercial customers
• Established and managed rapport with high-valued customers
• Executed cycle counts to provide inventory control
• Performed essential cleaning duties
• Stocked and wrapped pallet/gaylord for overnight pickup
• Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
• Supported distribution center by pulling parts and updating records of stock
• Boosted sales by capitalizing on cross-selling and upselling opportunities.
• Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
• Received and stocked incoming merchandise, arranging items in correct locations

• Learned and executed duties of an Assistant Manager
• Operated cash register, collected payments and provided accurate change.
• Worked closely with front-end staff to assist customers.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
• Learned roles of other departments to provide coverage and keep store operational.
• Trained new team members in cash register operation, stock procedures and customer services.
• Partook in truck deliveries of over 1200 pieces of merchandise
• Learned and executed duties of an assistant manager

• Adhered to standard operating procedures and complied with safety and quality processes.
• Opened boxes of merchandise and materials and restocked designated areas.
• Coordinated schedules and day-to-day activities of crew to satisfy project needs.
• Assigned work to employees based on project requirements and individual team member strengths.
• Operated machinery, managed raw material, and logged production data
• Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
• Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
• Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
• Operated pallet jacks to load and unload supplies and materials
• AFSI
• Burnham 310
• Champaign Public Health District
• Servpro

• Received and processed client payments, and updated accounts.
• Reviewed accounts for delinquencies and other ongoing issues.
• Accepted and processed customer payments and applied toward account balances.
• Delivered merchandise to customer's homes
• Operated company vehicles of various sizes to complete deliveries (Van, 26 ft box truck)
• Constructed items that needed to be delivered and repaired items that were returned damaged
• Delivered rush merchandise on tight schedules to meet customer targets.
• Informed customers about billing procedures, processed payments and provided payment option setup assistance.
• Updated the personnel directory to ensure that all information, including telephone extensions and employees was current.
• Handled incoming and outgoing calls according to standard operating procedures.