Summary
Overview
Work History
Education
Skills
Education and Training
Contact
Timeline
Generic

Ahmed Evans Jr.

Urbana,IL

Summary

Dedicated individual who has a wide variety of experience in handling material, supporting overall team/project needs and providing an excellent customer service experience. Focused on helping complete skilled work under deadlines. Flexible hard worker ready to learn and contribute to team success. Diligent about completing daily assignments and looking for ways to improve operations.

Overview

7
7
years of professional experience

Work History

Receiver/Stocker

Lowe's
Champaign, IL
05.2024 - Current
  • Operated forklift safely to move products around the warehouse. (Forklift Certified)
  • Operated cherry picker to move, locate, relocate, and stack material in warehouse. (Order Picker Certified)
  • Responded quickly and effectively in emergency situations involving the Reach Truck or other equipment. (Reach Truck Certified)
  • Sorted recyclable materials into appropriate categories for collection.
  • Provided customer service support for store operations, including returns and exchanges.
  • Organized promotional materials such as brochures, flyers.
  • Assisted with merchandising tasks such as stocking shelves, setting up displays and organizing backroom inventory.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Loaded trucks with outgoing orders according to shipping manifests provided by customers.
  • Unloaded incoming shipments and placed items onto designated pallets or shelves.
  • Participated in inventory counts to maintain accurate stock levels.
  • Prepared shipping documents such as bills of lading, invoices, and packing slips.

Warehouse Associate

Kelly Services
Champaign, IL
03.2023 - 07.2023

Warehouse Associate:

  • Learned how to sequence, accurately label, and wrap pallets of product in the dock area.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Collected stock location orders and printed requests to maintain inventory control.

Cherry Picker Operator (Certified):

  • Arranged items on pallets according to size and weight.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Loaded and unloaded trailers and trucks using picker and reach truck.

Data Entry:

  • Learned both intermediate and advanced data entry. Managed and accurately orchestrated multiple processes that were essential to the functioning of the warehouse.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Updated inventory and production information using warehouse management systems and scanner guns.

Sit-down Forklift Operator (Certified):

  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Used handheld scanners for warehouse management system compliance.

Sales Associate (Seasonal)

Kohl's
Champaign, IL
12.2022 - 01.2023

Customer Service Representative:

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Set up and activated customer accounts.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Sales Associate:

  • Greeted and assisted customers to foster positive experiences
  • Offered customer support by directing to designated locations and connecting with specific personnel
  • Organized and sorted merchandise
  • Maintained and promoted clean workplace habits

Online Specialist:

  • Scanned customer barcodes and tickets to verify proof of purchase
  • Picked up and transported amazon orders purchased online to customers at the front desk
  • Used carts to help transport multiple items and heavier merchandise

Parts Specialist

O'Reilly Auto Parts
Champaign, IL
05.2022 - 09.2022
  • Performed Assistant Manager duties
  • Operated store as sole Manager-on-Duty
  • Trained and educated new employees
  • Managed employee schedules and daily assignments.
  • Installed wiper blades onto customers vehicles
  • Replaced and installed batteries into customers vehicles
  • Replaced and installed headlights/tailights into customers vehicles
  • Organized and managed deliveries for fellow team members
  • Delivered parts and merchandise to commercial customers (auto shops) within a 25-mile radius using a company vehicle.
  • Monitored and kept track of vehicle statistics to better provide proper maintenance
  • Answered customers phone calls and contacted other stores to help provide a hassle-free experience for commercial and non-commercial customers
  • Established and managed rapport with high-valued customers
  • Executed cycle counts to provide inventory control
  • Performed essential cleaning duties
  • Stocked and wrapped pallet/gaylord for overnight pickup
  • Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
  • Supported distribution center by pulling parts and updating records of stock
  • Boosted sales by capitalizing on cross-selling and upselling opportunities.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Received and stocked incoming merchandise, arranging items in correct locations

Cashier

Dollar Tree
Savoy, IL
11.2021 - 02.2022
  • Learned and executed duties of an Assistant Manager
  • Operated cash register, collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Partook in truck deliveries of over 1200 pieces of merchandise
  • Learned and executed duties of an assistant manager

General Laborer

Manpower Employment Agency
Champaign, IL
05.2018 - 03.2020
  • Adhered to standard operating procedures and complied with safety and quality processes.
  • Opened boxes of merchandise and materials and restocked designated areas.
  • Coordinated schedules and day-to-day activities of crew to satisfy project needs.
  • Assigned work to employees based on project requirements and individual team member strengths.
  • Operated machinery, managed raw material, and logged production data
  • Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
  • Operated pallet jacks to load and unload supplies and materials
  • AFSI
  • Burnham 310
  • Champaign Public Health District
  • Servpro

Customer Account Representative

Rent-a-center
Champaign, IL
09.2019 - 11.2019
  • Received and processed client payments, and updated accounts.
  • Reviewed accounts for delinquencies and other ongoing issues.
  • Accepted and processed customer payments and applied toward account balances.
  • Delivered merchandise to customer's homes
  • Operated company vehicles of various sizes to complete deliveries (Van, 26 ft box truck)
  • Constructed items that needed to be delivered and repaired items that were returned damaged
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Updated the personnel directory to ensure that all information, including telephone extensions and employees was current.
  • Handled incoming and outgoing calls according to standard operating procedures.

Education

High School Diploma -

Urbana High School
Urbana, IL
05.2018

Some College (No Degree) - Computer Science

Parkland College
Champaign, IL

Skills

  • Receiving
  • Analytical
  • Leadership
  • Data entry (60 wpm)
  • Customer relations
  • Tech-savvy
  • Professional
  • Hard-working
  • People skills
  • Articulate
  • Training and coaching
  • Problem-Solving Skills
  • Merchandise stocking
  • Sales expertise
  • Prospecting skills
  • Materials handling and transport
  • Boxing and labeling
  • Leadership
  • Cherry Picking
  • Sequencing
  • Picking and processing
  • Quality Assurance
  • Local Delivery
  • Tech-savvy
  • Multi-line telephone skills
  • Warehouse Tools Operation
  • Quality Control

Education and Training

true,other,Champaign, IL,false,other,Urbana, IL

Contact

Urbana, IL 61802

Timeline

Receiver/Stocker

Lowe's
05.2024 - Current

Warehouse Associate

Kelly Services
03.2023 - 07.2023

Sales Associate (Seasonal)

Kohl's
12.2022 - 01.2023

Parts Specialist

O'Reilly Auto Parts
05.2022 - 09.2022

Cashier

Dollar Tree
11.2021 - 02.2022

Customer Account Representative

Rent-a-center
09.2019 - 11.2019

General Laborer

Manpower Employment Agency
05.2018 - 03.2020

High School Diploma -

Urbana High School

Some College (No Degree) - Computer Science

Parkland College
Ahmed Evans Jr.