Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
Generic

Ahmed Farah

Ottawa,ON

Summary

Dynamic IT professional with a strong, intuitive command of technology and computer systems, excelling in data analysis and system administration. Quickly adapts to new tools and challenges, rapidly mastering and applying skills to drive innovative solutions. A highly effective team player with exceptional interpersonal skills, thriving in collaborative, fast-paced, and remote environments to deliver impactful results.

Overview

9
9
years of professional experience

Work History

IT & Administrative Specialist

Blue Star Home Healthcare
05.2025 - Current
  • Designed and implemented a custom SharePoint site for company-wide file organization and collaboration, including a logical folder structure aligned to business workflows.
  • Created and managed user accounts and permission groups, ensuring secure and appropriate access to business resources.
  • Served as the primary administrator for Paychex, handling timesheet collection, payroll processing, and employee billing.
  • Managed the company’s TalentLMS platform: created and assigned training programs, tracked employee progress, issued certifications, and automated email reminders to ensure compliance and onboarding readiness.

Language & Audio Data Annotator

Dataforce
05.2025 - Current
  • Company Overview: (Remotely)
  • Performed detailed linguistic and acoustic annotation of multilingual audio data to support machine learning models.
  • Identified speaker characteristics, speech styles, and contextual elements for accurate data labeling.
  • Contributed to quality assurance processes by reviewing peer annotations and applying strict tagging guidelines.
  • Used internal platforms and tools for audio segmentation, transcription validation, and metadata enhancement.

Digital Marketing Specialist

Self-Employed
01.2025 - Current
  • Designed and deployed a custom payment system for a client’s basketball training business using GoHighLevel (GHL), increasing operational efficiency.
  • Created a Linktree-style website page with integrated payment links for recurring and one-time options, enhancing client accessibility for end users.
  • Integrated Stripe payment gateway, troubleshooting sync issues to ensure seamless transaction processing and revenue tracking.
  • Developed client-friendly deliverables, providing a single URL and automated payment reporting without requiring client platform access.
  • Managed sub-account setup, branding, and content creation, tailoring solutions to client needs with a humorous, engaging tone.

AI Language Trainer – English

Outlier AI
09.2024 - 04.2025
  • Company Overview: (Remotely)
  • Trained cutting-edge AI language models by crafting, evaluating, and refining English-language prompts and responses.
  • Assessed model-generated outputs for tone, logic, creativity, and accuracy, providing structured feedback to improve performance.
  • Wrote instructional-style content, dialogues, and nuanced prompts in diverse formats and tones, ensuring alignment with specific AI training goals.
  • Collaborated with a distributed team under tight deadlines, demonstrating initiative, adaptability, and attention to detail.
  • Gained hands-on experience working with AI/NLP datasets, annotation tools, and ethical AI practices.

IT-Student Analyst

Employment and Social Development Canada (ESDC)
06.2024 - 08.2024
  • Criteria and Insight Report Development: Authored detailed reports analyzing departmental data from fiscal quarters, providing actionable insights to influence strategic decisions.
  • Model and Query Creation in QualiWare: Utilized QualiWare to create models and write queries.
  • Team Collaboration: Actively participated in daily team meetings, contributing to project alignment and collaborative problem-solving.
  • Sharepoint Management: Organized and helped cleanup department’s Sharepoint site, including archiving old documents and links.

Data-Entry Clerk

North Star Immigration Consulting
Ottawa, ON
08.2020 - 04.2024
  • Company Overview: Ottawa, ON
  • Case Management Expertise & Regulatory Compliance: Utilized in-depth knowledge of Immigration Canada's policies to manage a diverse range of client cases, enhancing accuracy and reducing processing times. Demonstrated expertise in sponsorship and refugee programs, maintaining up-to-date knowledge of evolving policies.
  • Financial Assessment Acumen: Conducted detailed financial assessments for immigration planning, applying analytical skills to assist clients with their financial planning needs.
  • Client Relationship Management: Fostered strong relationships with clients by providing prompt, informed assistance, and leveraging communication skills to address client needs effectively.
  • Document Management: Led the digitization of documents, employing organizational skills to improve workflow efficiency and document security. Demonstrated proficiency in Microsoft Office Suite applications.
  • Precision in Data Entry and Client Support: Diligently entered client information into immigration forms for submission to Immigration Canada, ensuring data accuracy and compliance. Played a pivotal role in client communication, offering detailed assistance via email and phone to navigate the complexities of immigration processes.

ATIP Assistant

Civilian Review And Complaint Commission For RCMP
Ottawa, ON
09.2019 - 04.2020
  • Company Overview: Ottawa, ON
  • Information Request Handling & Regulatory Compliance: Processed privacy and access to information requests efficiently, demonstrating organizational skills and strict adherence to the ATIP Act regulations.
  • Document Management: Maintained and updated legal documents and library archives, ensuring records were accessible and up to date. Utilized software for redacting information and maintaining the confidentiality of sensitive documents.
  • Asset Tracking & Reporting: Tracked departmental asset purchases and prepared insightful reports for the ATIP department using Microsoft Excel, showcasing strong data management and analytical skills.

Sales Associate

H&M Canada
Ottawa, ON
08.2016 - 09.2018
  • Company Overview: SALES ASSOCIATE – OTTAWA, ON
  • Customer Relationship Building: Cultivated strong customer relationships through friendly and engaging interactions, enhancing customer loyalty. Demonstrated product knowledge and expertise, guiding customers effectively.
  • Inventory Management & Merchandise Coordination: Ensured efficient restocking and organization of inventory. Coordinated merchandise availability across store locations, optimizing stock levels.

Education

School of Advanced Technology Computer Programming -

Algonquin College
Ottawa, ON

Bachelor of Psychology -

Carleton University
Ottawa, ON

Skills

  • Java and JavaScript
  • HTML and CSS
  • Microsoft Office Suite
  • Windows operating systems
  • COBOL programming
  • MySQL database design
  • Adobe Lightroom and Photoshop
  • Analytical thinking
  • Problem-solving skills
  • Effective communication
  • Time management skills
  • Adaptability and creativity
  • Prompt engineering
  • AI content generation
  • Data annotation techniques
  • Remote teamwork abilities
  • IT administration expertise
  • User management skills
  • Payroll support services

Extracurricular Activities

Somali Student Association Carleton Demonstrated strong organizational and leadership skills in managing team efforts. Coordinated logistics and managed event planning for university activities, including game and trivia nights. Played a key role in promoting events and engaging with the university community to maximize attendance and participation.

Timeline

IT & Administrative Specialist

Blue Star Home Healthcare
05.2025 - Current

Language & Audio Data Annotator

Dataforce
05.2025 - Current

Digital Marketing Specialist

Self-Employed
01.2025 - Current

AI Language Trainer – English

Outlier AI
09.2024 - 04.2025

IT-Student Analyst

Employment and Social Development Canada (ESDC)
06.2024 - 08.2024

Data-Entry Clerk

North Star Immigration Consulting
08.2020 - 04.2024

ATIP Assistant

Civilian Review And Complaint Commission For RCMP
09.2019 - 04.2020

Sales Associate

H&M Canada
08.2016 - 09.2018

School of Advanced Technology Computer Programming -

Algonquin College

Bachelor of Psychology -

Carleton University

Similar Profiles

CREATE PROFILE