Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
17
17
years of professional experience
4
4
Certification
Work History
Owner
Family Affairs Residential Lawn Care LLC
07.2023 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Prepared bank deposits and handled business sales, returns and transaction reports.
Assisted in recruiting, hiring and training of team members.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Owner
AG Transportation
08.2016 - Current
Responsible for the safe, timely and professional transport of all customers/goods
Supervise a team of four drivers
Footprint spans from the East coast to the Mid-west.
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Logistics Coordinator/Project Manager
Sharp Clinical Services
01.2018 - 08.2019
Coordinate customer orders received from Account Executives to Production
Write Batch Records in compliance with GMPs and SOPs in a timely, accurate and concise manner
Document background information for all projects and maintain complete record files.
Tracked orders and notified customers of status or potential delays.
Monitored inbound and outbound freight operations to establish timely delivery of packages.
Conducted investigations to resolve issues related to logistics and cargo movements.
Operations Supervisor
C&S WHOLESALE GROCERS, INC.
03.2017 - 01.2018
Reduced the overall cost per case through numerous DMAIC projects
Responsible for leading the weekly P&L meeting with an emphasis on increased profits
Achieved a 10% increase in retention by using the servant leadership principles
Directly supervised over 75 associates and supervisors.
Conducted root cause analysis in deficient areas to identify and resolve issues.
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Motivated and trained employees to maximize team productivity.
Directed and assigned work to individual contributors; set performance objectives and monitored performance of all warehouse departments
Ensured compliance with employment, safety, food product, and logistics regulations
Provided a safe work environment through personal actions
Identify any safety concerns, as well as cost saving opportunities
Responsible for data mining, analysis and reporting as it relates to KPIs.
Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
Developed supply chain improvements, reducing monthly costs 7.5%.
Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
Warehouse Shipping Lead - 2nd Shift
EXPRESS PERSONNEL
09.2006 - 03.2013
Planned the layout of stockroom, warehouse, and other storage areas, considering turnover, size, weight, and related factors of items stored
Advised employees on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems
Reviewed records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels
Traced history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies
Assigned duties and examines work for conformance to policies and ISO9002 for reporting.
Worked professionally with team members and across departments to meet demands of high-volume environment.
Completed fast loading and unloading of trucks carrying freight and materials.
Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Education
Associates Degree - Accounting And Computer Science