Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ahmed Hassan

Sugar Land,TX

Summary

Customer-oriented professional with experience assisting customers in wheelchairs by transporting to designated locations. Ace at maintaining professional passenger relations and team communication. Safety-minded when navigating busy areas to avoid other individuals and objects. Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty.

Overview

3
3
years of professional experience

Work History

Wheelchair Agent/Cart Driver

Unifi Aviation
Houston, Texas
05.2022 - Current
  • Assisted passengers with boarding and deboarding wheelchairs efficiently.
  • Conducted routine inspections of wheelchair equipment for safety compliance.
  • Communicated effectively with passengers to address their needs and concerns.
  • Managed wheelchair inventory, ensuring availability for all service requirements.
  • Assisted customers with baggage claims.
  • Greeted customers, answered questions and discussed services.
  • Backed wheelchairs down jetways to safely overcome decline of ramp.
  • Drove a six-seater electric passenger cart in tight, confined walkways while navigating around passengers and pedestrians.
  • Performing the proper electric cart procedure at the beginning and end of the shift.
  • Proper cleaning and stowing away of the electric cart.

Education

Associate of Arts - History

Wharton County Junior College
Sugar Land, TX

Skills

  • Excellent customer service skills
  • Customer service delivery
  • Customer service abilities
  • Customer service and care

Languages

English
Professional

Timeline

Wheelchair Agent/Cart Driver

Unifi Aviation
05.2022 - Current

Associate of Arts - History

Wharton County Junior College

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