Summary
Overview
Work History
Education
Skills
Certification
Languages
Bio
Timeline
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Ahmed Jasim

Ahmed Jasim

Baghdad,Baghdad

Summary

Diversely skilled Technical Engineer with several years helping businesses maintain smooth operations and optimal workflow. Driven to enhance functionality through careful and economical application of technical enhancements. Talented at deriving maximum value from existing assets as well as knowing when cost-effective upgrades reach peak return on investment (ROI).

Overview

5
5
years of professional experience
1
1
Certification

Work History

NOC Engineer

Supercell Network Company
08.2024 - Current
  • Troubleshot routers, layer 2 and 3 switches, and network firewalls
  • Closed first-time tickets quickly and met resolution volume requirements
  • Installed fiber, ethernet, and console cabling in climate-controlled NOC
  • Managed Workstation operating systems.

Network Support Engineer

Supercell Network Company
01.2023 - 08.2024
  • Reduced downtime for clients by providing efficient technical support
  • Supported users in setup and configuration of wireless bridge networks
  • Provided training for junior engineers in network support best practices, contributing to overall team growth and skill development.

Network Engineer

Oil Exploration Company
08.2019 - 01.2023
  • Reduced network downtime significantly by conducting regular maintenance checks and promptly addressing any issues
  • Provided exceptional customer service by addressing technical concerns swiftly and professionally, earning a reputation as a reliable resource within the industry.

Education

M.Sc. Computer Networks - Information Technology

Islamic University
Baghdad
10.2023

B.Sc. Computer Engineering -

Al-Turath University
Baghdad, Iraq

Skills

  • Certified FCP Administrator, Fortinet
  • Fortinet Certified Associate - Cybersecurity
  • Fortinet Certified Fundamentals - Cybersecurity
  • FCP - Fortianalyzer 74 Administrator
  • FCP - Fortigate 74 Administrator

Certification

  • Arabic, Native
  • English, Receieved a certificate of training of an advanced English language (B2)

Languages

Arabic
English

Bio

Adept at network troubleshooting and firewall management, I significantly reduced downtime and enhanced security for clients at Oil Exploration Company. My proactive approach and efficient problem-solving skills, honed at Supercell Company for Internet Services, have consistently improved network performance and user satisfaction, showcasing my technical expertise and exceptional customer service ability. Diligent NOC Engineer with experience in thorough planning and oversight of critical network infrastructure improvements.

Timeline

NOC Engineer

Supercell Network Company
08.2024 - Current

Network Support Engineer

Supercell Network Company
01.2023 - 08.2024

Network Engineer

Oil Exploration Company
08.2019 - 01.2023

M.Sc. Computer Networks - Information Technology

Islamic University

B.Sc. Computer Engineering -

Al-Turath University

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Ahmed Jasim