Ahmed Mallah
Dearborn Heights,MI
Summary
Motivated business administration student and current Credit Support Specialist at Comerica Bank’s Technology & Life Sciences division, with over 5 years of experience in financial services, credit operations, and client relationship management. Maintains a 3.7 GPA while working full-time and has earned President’s List recognition at SNHU. Skilled in credit risk analysis, data management, loan covenant tracking, and financial reporting. Known for being detail-oriented, adaptable, and collaborative in fast-paced, high-responsibility environments. Committed to delivering high-quality support and driving efficiency across commercial banking functions.
Overview
9
9
years of professional experience
Work History
Credit Support Specialist
Comerica Bank
Farmington Hills, MI
02.2024 - Current
- Maintained critical credit-related data across Technology & Life Sciences portfolio, ensuring accuracy and compliance.
- Generated detailed credit activity reports and portfolio analyses to aid decision-making for senior teams.
- Monitored loan covenants to ensure contractual compliance and flagged potential exceptions proactively.
- Assessed client financial data to calculate cash burn, RML, RMNL, and availability for exposure management.
- Prepared and reviewed comprehensive credit files to support credit approval processes per internal standards.
- Conducted risk rating assessments with Portfolio Managers and Relationship Managers to evaluate client risk profiles.
- Collaborated with cross-functional teams to enhance credit review workflows and ensure timely client deliverables.
- Provided analytical support during credit reviews, contributing to high-quality service and risk evaluation.
Senior Loan Officer
Better Rate Mortgage
Birmingham, MI
08.2020 - 12.2022
- Creating advertisements on social media platforms
- Evaluating a client’s creditworthiness based on documentation and determining qualifying limits
- Creating and assisting with debt programs
- Resolved concerns and answered questions for parties involved with each transaction to promote successful outcomes.
- Outperformed company average in achieving loan processing turnaround time of 7 days or less.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Built referral business by meeting with local financial planning, home builders and real estate professionals.
- Delivered high levels of customer service to facilitate smooth processes.
Account Executive
United Wholesale Mortgage
Pontiac, MI
05.2018 - 05.2020
- Utilized CRM to collect, organize and manage sales data and customer information.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
- Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
- Prepared sales presentations or proposals to explain product specifications or applications.
- Attended various networking events to identify sales opportunities and build relationships.
- Resolved customer complaints by offering creative solutions and incentives.
- Helped develop marketing materials and ideas to increase referrals.
- Remained up-to-date on emerging industry and product standards and trends to reinvigorate accounts.
Mortgage Banker
Quicken Loans
Detroit, MI
02.2016 - 02.2018
- Put together and executed loan documents.
- Met with new clients and completed pre-qualification procedures.
- Kept detailed records regarding approved, denied and received loan applications.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Developed loan contracts and explained contract terms to clients.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Approved or denied loan applications and explained reasoning behind decisions.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester, NH06-2026
High School Diploma -
Dearborn High School
Dearborn, MI05.2014
Medical Assistant Certification - Medical Terminology And Phlebotomy
Michael Berry Career Center
Dearborn, MI05.2014
Some College (No Degree) - Biology
Wayne State University
Detroit, MISkills
- Financial analysis and credit risk assessment
- Microsoft Excel proficiency
- Loan covenant tracking
- Cash flow analysis
- Client relationship management
- Financial reporting
- Data accuracy and integrity
- Team collaboration
- High-pressure decision making
- CRM software proficiency
Timeline
Credit Support Specialist
Comerica Bank
02.2024 - Current
Senior Loan Officer
Better Rate Mortgage
08.2020 - 12.2022
Account Executive
United Wholesale Mortgage
05.2018 - 05.2020
Mortgage Banker
Quicken Loans
02.2016 - 02.2018
Bachelor of Science - Business Administration
Southern New Hampshire University
High School Diploma -
Dearborn High School
Medical Assistant Certification - Medical Terminology And Phlebotomy
Michael Berry Career Center
Some College (No Degree) - Biology
Wayne State University
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