Ahmed Rashid
Highland,CA
Summary
Passionate Individual with 5+ years of experience, seeking to increase working knowledge and attain a stable and motivating career.
Overview
10
10
years of professional experience
Work History
Medical Support Assistant
Jerry L.Pettis Memorial Veterans Hospital - Department of Veteran Affairs
07.2023 - 07.2024
- Completed intakes, including measuring vital signs and documenting symptoms
- Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork
- Managed efficient patient intakes, collecting histories, documenting vital signs and updating charts
- Greeted and logged in patients arriving at office or clinic
- Authorized drug refills and provided prescription information to pharmacies
- Preserved confidentiality of all patient information in line with HIPAA and internal guidelines
- Maintained team productivity by organizing charts, insurance forms and patient documentation
- Assisted in pre-visit planning by updating health maintenance tab
- Applied knowledge of sterile techniques and OSHA regulations, optimizing health and safety
- Supported medical staff by answering phones and preparing supply orders.
Sr. Talent Acquisition Specialist
Sinai Chicago Health System
06.2022 - 06.2023
- Consulting with departments to determine recruitment needs
- Determining selection criteria, hiring profiles, and job requirements for vacant positions
- Sourcing potential candidates through Applicant Tracking System (ATS), recruitment sites, job boards, social platforms, as well as print media when required
- Evaluating applications and screening candidates via calls or emails, as well as facilitating pre-interview assessments
- Compiling interview questions and conducting in-person or video call interviews with potential candidates
- Create offer letters, maintain applicant tracking system, recruiting reports and other staffing administration functions as needed
- Documenting processes and fostering good relationships with potential candidates and past applicants
- Developing hiring strategies and procedures in line with industry trends, as well as keeping informed of advancements in the field
- Preparing hiring forecasts as part of the company's strategic planning
- Give presentations at colleges and key Universities, attend student group meetings, and increase awareness of the company before and after career fairs
- Represent the company at recruiting events (i.e., college job fairs), providing company/job information and interviewing applicants
- Respond timely to internal and external applicant situations, and applicant requests as required
- Conduct regular follow-up with managers to determine the effectiveness of recruiting efforts.
Talent Acquisition Coordinator
The University of Kansas Health System
10.2021 - 05.2022
- Demonstrates competence in the areas of critical thinking, interpersonal relationships and technical skills
- Demonstrates an active commitment to the mission and values of the Hospital
- Determines the nature and scope of the background screen to be conducted for each accepted conditional offer of employment
- Assists new candidate in completing all pre-boarding documents and post offer job requirements, and in navigating the on-boarding process, all in a friendly and professional manner so candidate begins employment timely and with a positive experience
- Reviews information gathered during the application process and utilizes to conduct background screen for clarity and completeness, before transmitting to third party screener
- Analyzes results of background screen, investigates missing information or adverse information with candidate in accordance with requirements set forth in the Fair Credit Reporting Act, and determines if candidate successfully met background screen requirements
- Verifies candidate's licensure, certifications and/or registration through primary source
- Submits all relevant pre-boarding documents to candidate for completion
- Ensures all pre-boarding documents are thoroughly and timely completed; and all conditions of employment have been successfully met (drug screen, post-offer medical examination, background screen, verifications of licensure/certification/registration)
- Follows-up with candidates on missing information documents or problems with pre-boarding tasks such as drug screen, background screen, online paperwork and post offer medical examination
- Creates new employee's personnel file, uploads pre-boarding documents into personnel file and audits results for accuracy
- Creates and maintains new employee list and disseminates list to appropriate departments and Hiring Manager
- Communicates number of employees expected to begin employment
- Prepares reports, correspondence and departmental materials using a variety of office equipment and software programs
- Participates in staff meetings and committees as requested
- Assists recruiters in scheduling and/or screening applications, when needed.
Recruiter
Hallcon
12.2019 - 08.2021
- Review a high volume of applications on a daily basis to determine validity
- Conduct a high volume of initial phone interviews using various reliable personnel selection tools and methods to filter candidates; assess applicants' relevant knowledge, skills, soft skills, experience and aptitudes
- Resolve questions for incoming calls, driver recruitment line, incomplete applications, and referrals from field offices; provide support to Field Management by answering questions and providing follow up information
- Process candidate background checks, drug screen, MVR, DOT physical, E-Verify, and other qualification checks as required
- Initiate conditional offer letter for new hires; assist in preparing offer packages and new employee orientation packages
- Coordinate with field managers for face-to-face interview with prospective applicants
- Communicate status of recruiting efforts to appropriate field / department manager
- Ensure maintenance of accurate and concise records and reports concerning all phases of the recruitment process and update applicant tracking system (DayForce)
- Maintain necessary recruiting related files and paperwork while upholding and protecting confidential candidate and employee information
- Participate in retention activities, including managing turnover data, exit interviews, stay interviews, and providing ideas and feedback on retention strategies
- Maintain a useful working knowledge of company policies and procedures
- Perform other special projects as assigned.
Sales Lead/Assistant Manager
Express - Retail
03.2019 - 11.2019
- Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance
- Solving customer complaints and answering customers' questions
- Writing reports for senior managers
- Assisting with the selling of our store's products and services and assisting to maximize sales
- Stocking shelves, setting up displays, ringing up merchandise and sales, and performing cleaning duties
- Providing sales staff with constructive feedback and assisting staff to solve customers' problems
- Maintaining inventory, filling out paperwork, and possibly tasking sales workers with the buying of more supplies
- Maintaining positive customer relations
- Motivating the sales staff and creating an atmosphere of healthy competition among the staff.
Universal Banker
U.S. Bank
03.2018 - 12.2018
- Accurately opens and closes accounts in accordance to operating controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer assets
- Demonstrates knowledge and understanding of the new accounts system database to manage and maintain customer account information
- Performs duties for entry/exit for safe deposit box customers, and opens & closes safe deposit boxes by following safe deposit box policies & procedures
- Assists customers with telephone inquiries to provide solutions to their banking needs
- Assists customers with routine account-related requests; researches and resolves account service inquiries/issues; and responds to client inquiries promptly, effectively, and professionally
- Performs teller responsibilities in accordance with the Teller job description
- Utilizes marketing techniques to build relationships by actively cross selling and marketing new and existing products and services to current and potential customers
- Assists with efforts to identify and implement a positive overall customer experience
- Contributes towards fostering teamwork within the department
- Performs other duties as assigned by management.
Administrative Assistant
The Sheridan at Overland Park
09.2016 - 02.2018
- Provides administrative support to ensure efficient operation of office
- Answers phone calls, schedules meetings and supports visitors
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc
- Completes operational requirements by scheduling and assigning administrative projects and expediting work results
- Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations
- Exhibits polite and professional communication via phone, e-mail, and mail
- Supports team by performing tasks related to organization and strong communication
- Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities
- Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques
- Provides information by answering questions and requests
- Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
- Contributes to team effort by accomplishing related results as needed.
Retail Sales Associate
Nordstrom Rack
01.2015 - 08.2017
- Welcoming and engaging with customers as they enter the store
- Assessing customers' needs and suggesting solutions to their problems
- Working with cash registers and processing payments
- Setting and attaining sales goals
- Giving customers advice about sales and promotions
- Using upselling techniques to increase store sales
- Recommending the best products to customers
- Cleaning and restocking the store throughout the day, before opening and after closing.
Education
Bachelor of Science - Business Administration
La Sierra University
Riverside, CA05.2027
Associate of Science - Business Administration
Kansas City Kansas Community College
Kansas City, KS05.2022
High School Diploma -
Shawnee Mission North High School
Overland Park, KS05.2017
Skills
- Patient Care Coordination
- Patient Records Maintenance
- Professionalism in Healthcare
- Customer Service
- Applicant Tracking Systems
- Talent Acquisition
- Onboarding Process Management
- Sales
- Administrative Support
- Human Resources Management Systems
- Strategic Sourcing
- Recruitment
Timeline
Medical Support Assistant
Jerry L.Pettis Memorial Veterans Hospital - Department of Veteran Affairs
07.2023 - 07.2024
Sr. Talent Acquisition Specialist
Sinai Chicago Health System
06.2022 - 06.2023
Talent Acquisition Coordinator
The University of Kansas Health System
10.2021 - 05.2022
Recruiter
Hallcon
12.2019 - 08.2021
Sales Lead/Assistant Manager
Express - Retail
03.2019 - 11.2019
Universal Banker
U.S. Bank
03.2018 - 12.2018
Administrative Assistant
The Sheridan at Overland Park
09.2016 - 02.2018
Retail Sales Associate
Nordstrom Rack
01.2015 - 08.2017
Bachelor of Science - Business Administration
La Sierra University
Associate of Science - Business Administration
Kansas City Kansas Community College
High School Diploma -
Shawnee Mission North High School
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