Ahmed Samir
Doha
Summary
Experienced F&B supervision & catering with a passion for quality service and customer satisfaction. Proven track record of managing daily operations, training staff, and ensuring compliance with health, safety, and hygiene standards.
Overview
15
15
years of professional experience
Work History
Food & Beverage Operational Assistant
SHAQAB Qatar
01.2021 - Current
- Oversaw daily F&B operations resulting in increased guest satisfaction ratings
- Managed a team of 100 employees, providing training and coaching to improve performance
- Collaborated with the Executive Chef to develop seasonal menus and enhance food offerings
- Implemented cost-saving measures resulting in a 15% decrease in food and beverage costs
- Overseeing stock levels
- Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
Catering Manager
AMWAJ Services Qatar
01.2018 - 01.2021
- Supported daily F&B operations resulting in improved employee retention rates
- Assisted in managing a team of 100 employees, providing training and development opportunities
- Implemented new service standards resulting in a 10% increase in guest satisfaction ratings
- Coordinated catering services for high-profile events with up to 500 attendees
- BeIN Sports café & restaurant
- In charge of organizing and overseeing food & beverage services in the restaurant
- Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
- Promoting and marketing the business
- Keeping statistical and financial records
- Making improvements to the running of the business and developing the restaurant
- Provide quick service for last minute change
- Perform extra duties from time to time as required
- Achieve service levels that exceed expectations
- Overall maintenance of the operation at a level in keeping with standards.
Catering Supervisor
Amwaj catering services Qatar
12.2012 - 05.2018
- Managed daily F&B operations, enhancing efficiency and productivity across multiple high-profile organizations in Qatar
- Supervised 50 employees, ensuring compliance with health, safety, and hygiene standards
- Implemented new inventory system, reducing waste by 20%
- Coordinated banquets and private events for up to 200 guests
- Organized and oversaw catering services for Qatar Petroleum with 65 staff
- Managed catering services for Public Work Authority across three locations
- Handled banqueting operations, ensuring sufficient supplies and equipment for Hamad Medical Corporation.
Head waiter
Four Seasons Hotels and Resorts Egypt
09.2009 - 09.2012
- Oversaw daily F&B operations resulting in increased guest satisfaction ratings
- Assisted in managing a team of 50 employees, providing training and development opportunities
- Implemented new service standards resulting in a 15% increase in guest satisfaction ratings
- Coordinated catering services for high-profile events with up to 200 attendees
- HEAD WAITER in Indigo Asian Cuisine
- Leading a team of 45 members.
Education
Bachelor of Law -
Benha University Egypt
Skills
- Team management
- Inventory management
- Budgeting and cost control
- Menu planning
- Quality control
- Event planning
- Cost control
- Outgoing personality
- Work under pressure
- Hard worker
- Leadership
- Problem-solving
- Exceed guest expectations
Accomplishments
- Opening new projects
- Increasing revenue
- Hosting the 2021 Arab cup in Qatar
- Hosting the 2022 FIFA world cup in Qatar
Languages
English
Proficient
C2
German
Elementary
A2
Italian
Beginner
A1
Timeline
Food & Beverage Operational Assistant
SHAQAB Qatar
01.2021 - Current
Catering Manager
AMWAJ Services Qatar
01.2018 - 01.2021
Catering Supervisor
Amwaj catering services Qatar
12.2012 - 05.2018
Head waiter
Four Seasons Hotels and Resorts Egypt
09.2009 - 09.2012
Bachelor of Law -
Benha University Egypt