Summary
Overview
Work History
Education
Skills
Training
Accomplishments
Timeline
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Ahmed Sandouka

Ahmed Sandouka

Account Executive Manager
McKinney,TX

Summary


Driven account management professional with strong expertise in client relationship building and revenue growth. Proven ability to collaborate with teams to deliver results and adapt to changing needs. Skilled in strategic planning, sales optimization, and effective communication. Known for reliability and results-oriented approach in high-pressure environments.

Overview

24
24
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Account Executive Manager

NCR Aleos
Riyadh, Saudi Arabia
01.2022 - 07.2024
  • Reforming the account strategy in line with customer's need and in agreement with NCR management.
  • Create demand to sell new line of products and other software applications/ solutions related to ATM networks and branch transformation to Digital and AI capabilities.
  • Meeting and exceeding set targets and objectives to ensure company growth.
  • Establishing long term relationships with C level executives to ensure business continuity.
  • Conducted market research to identify new business opportunities and stay ahead of industry trends.
  • Presented detailed sales reports to upper management by analyzing sales data and identifying areas for improvement or growth opportunities.
  • Participated in trade shows, conferences, and networking events to generate leads for new business opportunities.
  • Implemented innovative sales techniques to improve overall team performance and increase revenue growth.
  • Streamlined internal processes by collaborating with cross-functional teams for more efficient account management.
  • Optimized CRM system usage, ensuring accurate data tracking for improved decision-making processes within the team.

Key Account Manager

TE Connectivity Corporation
05.2010 - 01.2021
  • Recognized as a top performer for significant contributions to company business by exceeding pre-defined sales targets for 6 years within an 11-year tenure.
  • Handled end-to-end sales and marketing operations for the complete range of cable accessories up to 69 kV (Raychem), connectors, fittings/insulators (DULMISON, B&H, EMP & Simel), protection devices, instruments, and control devices (CROMPTON).
  • Managed distribution channels to ensure sustained growth by devising strategies for future opportunities and implementing targeted sales initiatives.
  • Directed complex technical projects from initiation to completion, ensuring timely delivery and high levels of client satisfaction.
  • Exceeded annual sales targets through diligent prospecting, effective relationship-building, and closing key deals.
  • Conducted in-depth competitor analysis, including technical specifications, product data, and industry standards, while continuously updating product knowledge.
  • Streamlined the sales process by employing clear communication, strong negotiation, and proven closing techniques.
  • Built and maintained productive client relationships through exceptional service delivery, resulting in increased client retention.
  • Mentored junior sales engineers, sharing industry insights and best practices to drive team success.
  • Delivered compelling product presentations and demonstrations that clearly communicated complex sales

Senior Sales Engineer

Schneider Electric
01.2004 - 04.2010
  • Manage effectively and professionally key account partners
  • Strengthened client relationships through regular communication and effective problem solving
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Working closely with the contractors by presenting Schneider products and how best it will suite their needs
  • Working in prescription with the consultants in advance and keeping a close tie with them to specify Schneider products for future projects
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.

Technical Support Engineer

Anritsu Company
09.2000 - 10.2003
  • Knowledge of the features and applications of the various products and services being offered by Anritsu; understand the features, applications and differences of competitors' products and services; knowledge the claims being made by competitors and how to effectively respond
  • Coordinating with the Marketing engineers in the launch of new products
  • Knowledge of effective customer service policies, principles, and techniques
  • Debugging of the digital transition signals using Anritsu products in accordance with the specific bit rate and analyzing of the integrity of the signal to make sure it meets with the customer specifications
  • Demoing products to clients with coordination with the sales force
  • Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.

Education

B.E. - Electrical Engineering

University of Texas At Arlington
Arlington, TX
01.1996 - 08.2000

MBA -

University of Texas At Arlington
Arlington, TX
08.2026 - Current

Skills

Strategic Analysis

Contract Negotiations

Client relationship management

Adaptability and flexibility

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Training

  • Riyadh, Saudi Arabia, 8/24/2006, Sales Stair case
  • Amman, Jordan, 07/01/03, Interconnecting Cisco Network devices (ISDN)
  • Dallas, USA, 05/01/01, ATM Internetworking
  • Los Angeles, USA, 02/01/01, Optical Networking
  • Los Angeles, USA, 11/01/00, Digital Transition Networking

Accomplishments

  • Achieved $2.5M by introducing Vision 4X for Riyadh Bank to monitor their fleet of ATMs.

Timeline

MBA -

University of Texas At Arlington
08.2026 - Current

Account Executive Manager

NCR Aleos
01.2022 - 07.2024

Key Account Manager

TE Connectivity Corporation
05.2010 - 01.2021

Senior Sales Engineer

Schneider Electric
01.2004 - 04.2010

Technical Support Engineer

Anritsu Company
09.2000 - 10.2003

B.E. - Electrical Engineering

University of Texas At Arlington
01.1996 - 08.2000
Ahmed SandoukaAccount Executive Manager