Ahmed Shaban
Springdale,MD
Summary
Driven Government/International Relations and MIS student with strong skills in data analysis, organization, and team leadership, seeking an entry-level role to contribute through hard work and collaboration while building toward a leadership career.
Overview
5
5
years of professional experience
Work History
Target Technical Supervisor
Target
12.2021 - Current
- Manage daily technical team operations, track performance metrics, and monitor sales data.
- Troubleshoot POS systems and equipment to minimize downtime and ensure smooth operations.
- Train and support team members while collaborating with leadership to improve performance and operational efficiency.
Crew Lead
AMC Theaters
06.2021 - 04.2022
- Supervised daily crew operations, assigned tasks, and ensured smooth customer service.
- Troubleshot projectors, audio systems, and theater equipment to maintain uninterrupted showtimes.
- Tracked sales and operational data while training employees and communicating updates to management.
Manager/Party Attendant/Coordinator (Part-time)
Pump It Up
06.2021 - 12.2021
- Coordinated diverse party environments, ensuring events ran smoothly and met customer needs.
- Managed setup, supervision, and safe operation of inflatables and equipment.
- Led team members, enforced safety procedures, and communicated with staff and customers to maintain a positive experience.
Delivery Driver/Sales Associate
Supply Beauty
06.2020 - 06.2021
- Delivered exceptional customer service through personal contact with customers
- Received and prepare inventory for delivery
- Used technology such as smartphones and handheld devices to scan and prepare orders
Education
Bachelor of Arts - Government/International Relations
Bowie State University
Bowie, MD05.2025
Master of Science - Management Information Systems
Bowie State University
Bowie, MD05-2027
Skills
- Strong organizational and time management skills
- Skilled in data analysis and tracking important information
- Effective team collaboration and coordination
- Problem-solving and decision-making under pressure
- Proficient in Python, systems management, Microsoft Word, and PowerPoint
- Adaptable and detail-oriented, with strong accuracy in reporting
Accomplishments
- Four-time Dean’s List honoree, demonstrating consistent academic excellence, dedication, and strong analytical and organizational skills.
- Hands-on experience in team leadership and coordination, supervising and training peers across multiple work environments while ensuring smooth operations and positive outcomes.
Timeline
Target Technical Supervisor
Target
12.2021 - Current
Crew Lead
AMC Theaters
06.2021 - 04.2022
Manager/Party Attendant/Coordinator (Part-time)
Pump It Up
06.2021 - 12.2021
Delivery Driver/Sales Associate
Supply Beauty
06.2020 - 06.2021
Bachelor of Arts - Government/International Relations
Bowie State University
Master of Science - Management Information Systems
Bowie State University