Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ahmed Shlaka

Austin,TX

Summary

Areas of responsibilities include: translation, organizing corresponding, and maintaining liaison with other departments to ensure that all work is running smoothly. Interact well with customers, co-workers, and management. Excellent interpersonal skills, quickly learns new/changing work responsibilities and environments.

Overview

18
18
years of professional experience

Work History

Owner

Babylon Towing LLC
04.2016 - Current
  • Receiving communications from insurance companies
  • Providing roadside assistance
  • Interacting with customers to find out nature of problem
  • Performing minor repairs
  • Jump-starting vehicles, changing tires, and reconnecting vehicle parts
  • Suggesting correct course of action
  • Reporting to base and completing paperwork.

Owner

Al Ameer Automotive
02.2015 - Current
  • Exceptional customer service skills, including interpersonal communication and rapport building
  • In-depth knowledge of dealership's vehicles, finance options and sales process
  • Assisted in recruiting, hiring and training of team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Organization and time management to handle many different customers, including past customers, at once
  • Trained and motivated employees to perform daily business functions.

Owner

AL Ameer Exports
01.2014 - Current
  • Export cars from United States to Middle East
  • Interpreted clients' needs and introduced services that would perfectly fit those requirements
  • Inspected machine parts for conformance to product specifications.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.

Team Leader

Flextronics
09.2012 - 08.2014
  • Have 4 + years' experience in Automotive and Medical manufacturing
  • Trained staff for certifications i.e., lean, 5's, 6 sigma, folk lift, safety, while implementing security procedures.
  • Managing logistics for supply chain management,
  • Performs cycle counts on inventory and assisted in loss prevention.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Frequently inspected production area to verify proper equipment operation.

Trainer Assistant / Translator

General Dynamics Land Systems
02.2011 - 07.2012
  • Provided organized supplementary materials to support structured lessons.
  • Collaborated with instructors to develop training methods for interpreters
  • Interacted with supply chain management while assisting with team building for interpreters.
  • Prepared correspondence reports using spreadsheets to track daily performance activities for 117 American personnel along with 54 Local Nationals in Baghdad.
  • Prepared Visa paperwork insuring all entries were correct for employees to complete visa processing for interpreters.
  • Coordinated business transactions between military personal for Iraqi Generals along with American military forces.
  • Insured all documents needed translated were correct and precise
  • Responsible for office administration
  • Proven ability to use computers for word processing, spreadsheet, database management, along with troubleshooting problems.
  • Translated NMC (non-mission capable) report due to government
  • Oversaw scheduled maintenance for 24 leased vehicles
  • Responsible for tracking work orders for living areas and work sites.

Translato

GLS
04.2006 - 12.2010
  • Translated Military documents from English to Arabic
  • Translated Military documents from Arabic to English
  • Trained Iraqi police on proper procedures for investigations with detainees for interrogations at crime scene
  • Interpreter between Iraqi National Police and 39th MP coalition forces in camp liberty, camp victory, Iraq
  • Liaison with tow forces for handover of security duties to Iraqi forces, was responsible for conducting of periodic meetings
  • Maintained communications between US Army and Iraqi police
  • Conducted joint missions served as interpreter between Iraqi national police for 229 MP coalition forces in: Camp Liberty, Camp Victory, along with Iraq.
  • Trained national police for logistics as part of creating new Iraqi forces.
  • Served as interpreter for USMC in Iraq.
  • Trained Iraqi police for logistics as part of creating new Iraqi forces included joining forces with USMC

Education

High School Diploma -

Shommly Babylon High School
Baghdad, Iraq
01.2006

TDLR - Tow Truck Operator And Management
Austin, TX

Skills

  • Excellent communication, organizational, and leadership skills
  • In-depth knowledge of procedures of productivity and inventory control
  • Knowledge of standard policies and logistic readiness
  • Goal oriented and ability to work under pressure
  • Ability to handle multiple tasks
  • Experience with hand tools, machinery, repairing, inspecting, maintaining, and replacing electronic components
  • Proficient in Microsoft Office: Word, Excel, PowerPoint, Project, Access, and Outlook

Timeline

Owner

Babylon Towing LLC
04.2016 - Current

Owner

Al Ameer Automotive
02.2015 - Current

Owner

AL Ameer Exports
01.2014 - Current

Team Leader

Flextronics
09.2012 - 08.2014

Trainer Assistant / Translator

General Dynamics Land Systems
02.2011 - 07.2012

Translato

GLS
04.2006 - 12.2010

High School Diploma -

Shommly Babylon High School

TDLR - Tow Truck Operator And Management
Ahmed Shlaka