Ahmedey Hassan
Eagan,MN
Summary
Dedicated Class A CDL Driver with a strong work ethic and proven adaptability at Royal Family. Expert in GPS navigation and pre-trip inspections, Enhanced customer satisfaction through effective communication and adaptability, contributing to operational efficiency and team success. Committed to upholding safety regulations and fostering positive relationships.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Class A CDL Driver
Royal Family
Minneapolis, MN
01.2024 - Current
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
- Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.
- Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
- Managed time efficiently during multi-stop trips to ensure timely completion of assigned duties within established deadlines.
- Met DOT requirements by maintaining current records and documenting reportable incidents.
- Handled load documentation, obtained signatures, and provided copies to destination staff.
- Checked trailer hitch and secured attachments to tractor for optimal safety.
- Picked up supplies and back hauls from vendors and completed related paperwork.
- Stayed in frequent communication with dispatch to quickly adapt to customer demands and route changes.
- Contributed to team success by collaborating with dispatchers, warehouse staff, and other drivers to optimize performance.
- Upheld strict compliance with all DOT regulations, including hours of service rules, weight restrictions, and vehicle inspections.
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
- Reduced downtime through proactive management of minor repairs and troubleshooting of vehicle issues.
- Minimized accidents or incidents by conducting thorough pre-trip inspections of the truck''s mechanical components and cargo securement devices.
- Achieved faster loading and unloading times with proficient use of pallet jacks, forklifts, and hand trucks.
- Exemplified commitment to company values by consistently upholding ethical conduct, professionalism, and a customer-centric approach while performing daily duties as a Class A CDL driver.
- Delivered and unloaded products with equipment such as pallet jacks and shoulder straps.
- Maximized fuel efficiency by practicing eco-friendly driving habits and routine vehicle maintenance checks.
- Boosted operational effectiveness by sharing valuable insights on route optimization strategies based on personal experiences as a driver in the field.
- Improved overall fleet safety by participating in ongoing professional development opportunities aimed at enhancing driving skills and knowledge of industry best practices.
- Protected orders by properly balancing and bracing loads to prevent shifting and damage.
- Promoted a positive work environment among colleagues through active participation in team meetings, training sessions, and company events focused on continuous improvement.
- Kept in close contact with dispatch team to make quick route adjustments and add new stops.
- Ensured accurate deliveries by diligently reviewing shipping documents and verifying cargo against invoices.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Completed routine maintenance on truck to keep in working order.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
Salesperson
Ugas Travel
Minneapolis, MN
02.2023 - 01.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Selling tickets on a daily basis.
Class A CDL Truck Driver
Maan Trucking
Minneapolis, MN
06.2018 - 12.2022
- Operated with safety and skill to avoid accidents and delays.
- Met DOT requirements by maintaining current records and documenting reportable incidents.
- Kept in close contact with dispatch team to make quick route adjustments and add new stops.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Dropped and hooked trailers and changed configuration of equipment.
- Checked trailer hitch and secured attachments to tractor for optimal safety.
- Maintained a high level of safety awareness with thorough pre-trip inspections and adherence to traffic laws.
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Handled load documentation, obtained signatures, and provided copies to destination staff.
- Managed accurate documentation, including logbooks and bills of lading, guaranteeing regulatory compliance.
- Collaborated with dispatchers, providing clear communication for smooth operations.
- Navigated various terrains and weather conditions, ensuring safe and efficient transportation of goods.
- Provided excellent customer service during pick-ups and deliveries to maintain positive relationships with clients.
- Developed strong rapport with customers through punctuality, professionalism, and effective problem-solving skills during challenging circumstances.
- Secured cargo effectively for damage prevention and transportation safety.
- Assisted in loading and unloading processes as needed, ensuring proper handling of freight.
- Adapted quickly to changing client needs, ensuring seamless service during high-pressure situations.
- Achieved fuel efficiency through proper vehicle maintenance and mindful driving habits.
- Enhanced delivery efficiency by planning and executing optimal routes.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Answered roadside assistance calls for tows and other vehicle support.
Instructor
South Central Fitness Center
Mankato, MN
01.2014 - 01.2017
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Promoted classroom safety, collaboration, and best practices.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved student performance by defining clear goals and communicating performance metrics.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
- Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.
- Fostered positive learning environment, encouraging students to express their ideas and questions freely.
- Improved learning outcomes by tailoring teaching methods to accommodate diverse learning styles.
Education
Associate In Sociology - Sociology
South Central Technical College
Mankato, MNSkills
- Strong work ethic
- Safe driving practices
- Pretrip inspections
- Trailer coupling and uncoupling
- Heavy equipment operation
- GPS navigation systems
- Vehicle inspection proficiency
- Emergency response readiness
- Flexible schedule availability
- Adherence to regulations
- Logbook maintenance
- Consumer service
- Basic computer skills such as Microsoft office (Word, Excel, PowerPoint) Google workspace, email clients and presentation software
- Organization
- Fast paced workflow
Certification
- Safety
- CDL completion
- Driver of the month
Languages
Somali
Native or Bilingual
English
Full Professional
Timeline
Class A CDL Driver
Royal Family
01.2024 - Current
Salesperson
Ugas Travel
02.2023 - 01.2024
Class A CDL Truck Driver
Maan Trucking
06.2018 - 12.2022
Instructor
South Central Fitness Center
01.2014 - 01.2017
Associate In Sociology - Sociology
South Central Technical College