AHMED MOUSA ABDELALIEM
Plant Macinary And Vehicels In Charge
Doha
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Plant & Machinary In Charge
Alseal Contracting & Trading
Doha
05.2017 - Current
- Managed direction and planning for P&M department with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
- Maximized plant safety through proactive strategies and well-structured training.
- Led, trained and coached P&M staff to facilitate high levels of productivity and quality.
- Oversaw daily operations of more thane 300 fleet unites
- Created P&M policies and procedures for safe and productive operations.
- Optimized processes to maximize efficiency.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
Fleet and Workshop in Charge
Jiad for New Technology
Doha
05.2016 - 04.2017
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to develop and implement creative solutions to complex problems.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided professional services and support in a dynamic work environment.
- Worked well in a team setting, providing support and guidance.
Workshop Manager
Hassansco Contracting and Trading Co
Doha
02.2015 - 04.2016
- Maintained workshop activities in line with budget requirements.
- Identified areas in need of improvement and developed plans to correct problems.
- Updated policies to reflect changing demands and improve performance, quality and efficiency of workshop operations.
- Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Provided leadership, guidance and support to staff members.
Service Manager
Qatar Heavy Equipment Supplies Co
Doha
06.2013 - 01.2015
- Met with customers to discuss service needs and offer available solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Analyzed service reports to identify areas of improvement.
- Developed department processes and procedures to boost customer satisfaction.
- Monitored inventory levels and placed orders to replenish stock.
- Implemented strategies to increase customer service satisfaction ratings.
- Resolved customer complaints in professional and timely manner.
Workshop Manager
DMIX for Ready Mix Co, Ready Mix Concrete Factory
Minia
08.2012 - 06.2013
- Maintained workshop activities in line with budget requirements.
- Purchased and oversaw inventory of supplies, tools and equipment.
- Identified areas in need of improvement and developed plans to correct problems.
- Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.
- Researched best practices and developed strategies to improve program outcomes.
- Provided leadership, guidance and support to staff members.
Service Manager
Bakheet for Machinery, Dealer
Madina
12.2010 - 06.2012
- Met with customers to discuss service needs and offer available solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Analyzed service reports to identify areas of improvement.
- Resolved customer complaints in professional and timely manner.
Education
Bachelor of Science - Electrical Engineering, Electronic & Computer Engineering
Higher Technological Institute
10th Of Ramadan City 10.1992 - 04.2001
Skills
Team Leadership
Problem Solving
Time Management
Analytical Skills
Cost Control
Requirements Analysis
Fleet Operations
Timeline
Plant & Machinary In Charge
Alseal Contracting & Trading
05.2017 - Current
Fleet and Workshop in Charge
Jiad for New Technology
05.2016 - 04.2017
Workshop Manager
Hassansco Contracting and Trading Co
02.2015 - 04.2016
Service Manager
Qatar Heavy Equipment Supplies Co
06.2013 - 01.2015
Workshop Manager
DMIX for Ready Mix Co, Ready Mix Concrete Factory
08.2012 - 06.2013
Service Manager
Bakheet for Machinery, Dealer
12.2010 - 06.2012
Bachelor of Science - Electrical Engineering, Electronic & Computer Engineering
Higher Technological Institute
10.1992 - 04.2001