Ahmet OZDAR

• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee evaluations, and contract details.
• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Managing 4 stores in area that includes ice cream shops and America's Best wings restaurant.

• Conducted regular performance evaluations of staff members, providing constructive feedback and identifying areas for growth.
• Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
• Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
• Remedied issues and conflicts among workers using negotiation and active listening.

• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Prepared for and executed new menu implementations.
• Continuously evaluated business operations to effectively
  align workflows for optimal area coverage and customer
  satisfaction.
• Developed, implemented and managed business plans
  to promote profitable food and beverage sales.
• Resolved challenging customer complaints to full
  satisfaction, promoting brand loyalty and maximizing
  repeat business.
• Applied knowledge of previous supply needs and
  forecasted business levels to estimate required supplies.
• Spearheaded regular maintenance and repair operations
  to keep building and equipment in peak condition.
• Maintained safe working and guest environment to
  reduce risk of injury and accidents.
• Promoted positive atmosphere and went above and
  beyond to guarantee each customer received
  exceptional food and service.
• Met, greeted and encouraged feedback from customers
  and used feedback to implement positive changes within
  restaurant.
• Created and deployed successful strategies to boost
  restaurant performance, streamline food prep processes
  and increase efficiency in different areas.
• Effectively managed payroll and timekeeping, including
  completion of proper paperwork for new hires and
  terminations.
• Strategically developed effective marketing plans to
  increase sales and profits while managing
• Conducted health, safety and sanitation process evaluations to identify and remedy any violations
  immediately.
• Created fun team building activities to engage staff in
  up-selling to meet revenue targets.
• Recognized and formally acknowledged outstanding staff performance to boost company morale and

productivity.

• Actively participated in ongoing customer service
  programs to build sales and rapport in community.
• Oversaw front of house personnel to maintain adequate
  staffing and minimize overtime.
• Carefully developed lucrative annual food and beverage
  marketing plan and strict budget to maximize profits.
• Reconciled cash and credit card transactions to maintain
  accurate records.
• Purchased adequate quantities of necessary restaurant
  items, including food, beverages, equipment and
  supplies.
• Carefully interviewed, selected, trained and supervised
  staff.
• Skillfully interacted with external vendors to obtain best
  quality in pricing and product.
• Correctly calculated inventory and ordered appropriate
  supplies.
  
  

• Overseeing and managing the performance of rental agents and other staff members. This includes hiring, training, and evaluating employees, as well as addressing any performance issues or conflicts that may arise.
• Ensuring high-quality customer service by training staff to handle customer inquiries, complaints, and requests. Resolving escalated customer issues and ensuring customer satisfaction is a top priority.
• Managing the day-to-day operations of the car rental office. This includes coordinating vehicle reservations, assigning rental vehicles, tracking inventory, and ensuring proper maintenance and cleanliness of the rental fleet.
• Implementing sales strategies to achieve rental targets and revenue goals. Collaborating with the marketing team to develop promotional campaigns, pricing strategies, and customer loyalty programs to attract and retain customers.
• Generating regular reports on rental performance, including revenue, customer satisfaction, fleet utilization, and other key performance indicators. Analyzing data and making strategic recommendations for improvement.