AHMET SANCAR
Davenport,FL
Summary
Extensive Background in the hospitality field with focus on Restaurants and Food & Beverages. Very energetic, responsible, goal and task driven. Great at leading and coaching others. Known for role modeling World-Class Customer Service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Bar Manager
Ilounge Istanbul
03.2023 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Closed out cash register and prepared cashier report at close of business.
Restaurant A`la Carte Server
River Advice Ltd
01.2022 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Restaurant Manager
Rixos Premium Hotels Bodrum
03.2020 - 12.2022
- Promoted a positive atmosphere and went above and beyond to ensure each customer received exceptional service.
- Carefully interviewed, selected, trained, and supervised new team members.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Assistant Restaurant Manager
Rixos Premium Bodrum
10.2018 - 03.2020
- Supervised all areas of restaurant, keeping a clean, safe and welcoming environment.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Managed teams of up to 50 restaurant staff, maintaining exceptional customer service and quality standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Conducted regular meetings with staff to discuss performance and opportunities for growth.
Restaurant Supervisor
La Blanche Resort & Spa Hotels
03.2017 - 10.2018
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
Owner
Planet CAFE
09.2004 - 06.2017
- Owned and operated a unique Turkish Cafe with customized desserts, authentic food and excellent traditional coffee.
- Manage day-to-day business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Restaurant Internship
Broken Sound Country Club
09.2009 - 09.2010
- Learned and experienced all service operations in Food & Beverage in American Culture.
- Did Banquet Serving, A La Carte dining and Sunday Brunch operations.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers
- Dramatically improved language and customer service skills.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
Hotel Management
American Hotel And LODGING
TURKEY-ISTANBUL08.2001
Skills
- Revenue Forecasting
- Sales Promotion
- Budget Development
- Inventory Management
Certification
- Ace- American Council of Exercise
- Certified Professional Fitness Trainer
- European Health & Fitness Association Trainer
Timeline
Bar Manager
Ilounge Istanbul
03.2023 - Current
Restaurant A`la Carte Server
River Advice Ltd
01.2022 - 01.2023
Restaurant Manager
Rixos Premium Hotels Bodrum
03.2020 - 12.2022
Assistant Restaurant Manager
Rixos Premium Bodrum
10.2018 - 03.2020
Restaurant Supervisor
La Blanche Resort & Spa Hotels
03.2017 - 10.2018
Restaurant Internship
Broken Sound Country Club
09.2009 - 09.2010
Owner
Planet CAFE
09.2004 - 06.2017
Hotel Management
American Hotel And LODGING