Dynamic security professional with experience at Allied Universal, adept in incident reporting and emergency response. Proven ability to maintain safety and build rapport with clients while effectively managing security concerns. Recognized for adaptability and strong communication skills, ensuring a secure environment and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Allied Universal Security Guard
Allied Universal Security Services
09.2024 - Current
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Completed full building and grounds patrols to spot and investigate concerns.
Checked and verified photo identification prior to granting facility access.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
Military Truck Driver
National Guard
04.2023 - Current
Contributed to successful missions by transporting personnel and cargo to various locations on time and without incident.
Demonstrated adaptability in response to changing mission requirements, adjusting transport routes or procedures as necessary to achieve objectives.
Collaborated with fellow drivers to create convoy plans that optimized route efficiency and ensured on-time delivery of critical cargo.
Increased safety levels by conducting thorough pre-trip inspections, identifying potential issues before departure.
Enhanced unit readiness by maintaining and operating military vehicles in a safe, secure, and efficient manner.
Walmart Customer Representative
Walmart
11.2023 - 09.2024
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Provided expert product knowledge to customers, enabling them to make informed purchasing decisions.
Trained new employees on company policies and procedures, ensuring consistent delivery of high-quality customer support.
Responded to customer requests for products, services, and company information.
Responded proactively and positively to rapid change.
Server
Cracker Barrel
03.2021 - 01.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Assisted in training new hires, providing guidance on restaurant standards and best practices.