Dynamic professional with extensive experience as a Direct Support Professional at Sullivan ARC, excelling in client support and behavioral management. Proven ability to foster relationships and enhance community engagement while ensuring safety and well-being. Skilled in documentation and project management, consistently promoting a positive environment and achieving organizational goals.
Experience and ability to work and build connections in multiple fields, and able to quickly adapt to new ones. Proven leadership and supervisory abilities and knowledge.
Keep an clean and organized environment. Assist with daily living responsibilities.
Documentation of behaviors, medical appointments and condition. Any progress or regression in lifestyle.
Bridge and support between individuals and peers/community
Organizing staff and individual activities with manager(s)
Load/Unload trucks and ensure deliveries are on time and products remain in tact.
Delegate routes and responsibilities to drivers, ensuring efficiency and keeping up an atmosphere of positivity and teamwork.
Assist in other departments to keep up workflow and work as a team.
Assist Receiving Manager with ordering product and stocking inventory.
Perform regular maintenance on vehicles, oil checks, tires and meters. Document any issues and take it for maintenance.
Schedule appointments with customers, displaying professional customer service skills and ensuring their experience is satisfactory.
Deliver appliances such as refrigerators, ranges, dishwashers and televisions to customers homes, installing and testing. Guiding customers with their new appliances.
Provide customers with additional services and products, displaying upmost in customer satisfaction.
Document any returned, damaged or defective items. Provide replacements as needed. Schedule deliveries with customers and seek out potential new customers.