Mimi G
New York,NY
Summary
Business professional with strong problem-solving abilities, willingness to learn, and excellent communication skills. Dedicated to contributing to team success and achieving positive results. Ready to tackle new challenges with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Team Lead
Claires
02.2023 - 08.2024
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Trained new team members by relaying information on company procedures and safety requirements.
Cashier Team Lead
Home Depot
03.2020 - 01.2023
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Maintained customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Pet Store Clerk/Groomer
PetSmart
12.2018 - 01.2020
- Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
- Prevented potential health issues in pets by conducting routine physical assessments during grooming appointments.
- Addressed customer concerns regarding pet health or behavior issues
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
Education
Associate of Science - Criminal Justice
Albright College
05.2026
Skills
- Excellent Communication
- Superior Work Ethic
- Problem-Solving
- Customer Service
- POS System Operation
- Punctual and Reliable
- Multitasking and Prioritizing
- Cash handling and management
Timeline
Team Lead
Claires
02.2023 - 08.2024
Cashier Team Lead
Home Depot
03.2020 - 01.2023
Pet Store Clerk/Groomer
PetSmart
12.2018 - 01.2020
Associate of Science - Criminal Justice
Albright College
Similar Profiles
Amber LandryAmber Landry
Supervisor/ Floor Manager/ Key Holder at ClairesSupervisor/ Floor Manager/ Key Holder at Claires
La'Kendra BoneyLa'Kendra Boney
Part Time Store Manager/Supervisor at ClairesPart Time Store Manager/Supervisor at Claires
Beth-Anne CarltonBeth-Anne Carlton
Supervisor at ClairesSupervisor at Claires
Emma PhippingsEmma Phippings
Supervisor (Keyholder at ClairesSupervisor (Keyholder at Claires
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)