Summary
Overview
Work History
Education
Skills
Timeline
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Ahmiyah Nelson

Macon

Summary

Professional with background in floral design, skilled in arranging and maintaining diverse floral displays. Strong focus on team collaboration and adaptability to changing needs ensures consistent high-quality results. Proficient in customer service, inventory management, and creative problem-solving, with keen eye for aesthetics and detail. Reliable and results-driven, consistently meeting and exceeding expectations in fast-paced environment.

Overview

7
7
years of professional experience

Work History

Floral Assistant

Natalie's Wedding & Floral Designs
01.2018 - Current
  • Utilize strong time management skills to delicately balance heavy workloads during busy holiday seasons, effectively meeting customer expectations.
  • Provide assistance in setting up floral displays at weddings, funerals, and other events to ensure seamless execution.
  • Assist lead florist with designing unique and creative floral displays for special events and occasions.
  • Coordinate delivery schedules with drivers to guarantee timely arrival of arrangements while minimizing transportation costs.
  • Offer friendly and efficient service to customers, handled challenging situations with ease.
  • Responsible for clerical duties

Smoothie Barista

Tropical Smoothie
06.2024 - 08.2024
  • Contributed to an uplifting atmosphere through effective teamwork, communication, and problem-solving abilities among staff members.
  • Prepared and served juices and blended drinks.
  • Enhanced visual appeal of the smoothie bar area through regular cleaning, attractive displays, and inviting ambience creation.
  • Maintained a comprehensive knowledge of all menu offerings in order to address any customer inquiries or concerns effectively.

Cashier/Drive-Thru Cashier

Captain D's Seafood
01.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, debit and credit card transactions with excellent accuracy levels.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Cashier/Key Holder

Dunkin' Donuts
06.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Associate

Plato's Closet
03.2021 - 06.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.

Team Member/Cashier

KFC Restaurant
01.2019 - 12.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Education

Bachelor of Science - Psychology

Savannah State University
Savannah, GA
12-2025

Skills

  • Microsoft Office
  • Office automation
  • Data Entry
  • Type 30-40wpm
  • Customer service expertise
  • Data Blitz Opportunity
  • Exposed to use of python AI using Gemini through Google Collaboration

Timeline

Smoothie Barista

Tropical Smoothie
06.2024 - 08.2024

Cashier/Drive-Thru Cashier

Captain D's Seafood
01.2023 - 02.2024

Cashier/Key Holder

Dunkin' Donuts
06.2022 - 01.2023

Sales Associate

Plato's Closet
03.2021 - 06.2021

Team Member/Cashier

KFC Restaurant
01.2019 - 12.2020

Floral Assistant

Natalie's Wedding & Floral Designs
01.2018 - Current

Bachelor of Science - Psychology

Savannah State University

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Ahmiyah Nelson