Ahmya James
Customer Service
Monroe,WA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Trainable and committed to creating warm and inviting atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Babysitter
Jessica Gilbert
08.2023 - 09.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
High School Office Student Aid
Sky Valley Education Center
09.2022 - 06.2023
- Collaborated with teachers for lesson preparation by preparing materials.
- Collated and stapled packets of worksheets and other materials.
- Kept office supplies well organized and sufficiently stocked.
- Cleaned and organized art supplies and related materials.
- Handed out classroom materials, like pencils, paper, and crayons.
Hostess
Thai On Main
09.2022 - 05.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Junior in High School - Working On High School Diploma
Sky Valley Education Center
Monroe, WA06.2025
Skills
- Parental and Guardian Assistance
- Age-Appropriate Routines
- Tactical Communications
- Time Management
- Playing Puzzles and Games
- Changing Diapers
Timeline
Babysitter
Jessica Gilbert
08.2023 - 09.2023
High School Office Student Aid
Sky Valley Education Center
09.2022 - 06.2023
Hostess
Thai On Main
09.2022 - 05.2023
Junior in High School - Working On High School Diploma
Sky Valley Education Center