PTCB Certified Pharmacy Technician skilled in prescription processing, insurance claims management, immunization administration and inventory management. Committed to delivering exceptional customer service while ensuring accuracy and compliance in medication handling.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Certified Pharmacy Technician
Brookshire Brothers Pharmacy
Woodville, Texas
03.2023 - Current
Process and enter written and electronic prescriptions accurately.
Use SIG codes for prescription typing and calculate days' supply.
Manage insurance claims and update patient information.
Communicate with doctors’ offices and insurance companies for authorizations.
Handle prescription refills and prior authorization requests.
Dispense and label medications, including controlled substances.
Monitor inventory and manage out-of-date medications.
Ensure proper medication handling and a clean, organized workspace.
Schedule staff and operate the cash register.
Verify prescriptions are given to the correct patients.
CPR and Immunization certified.
Cash Office Clerk
Brookshire Brothers
Woodville, Texas
12.2021 - 03.2023
Answered customer phone calls and provided helpful, timely support.
Handled returns, refunds, and product exchanges while ensuring customer satisfaction.
Managed bank deposits and withdrawals and handled large amounts of cash securely.
Opened and closed the store, completing daily paperwork and operational tasks.
Oversaw cashier tills, including balancing, troubleshooting, and cash management.
Scheduled staff and supported team coordination.
Maintained strong customer relationships through friendly and professional service.
Managed ATM and safe operations.
Processed money orders, lottery transactions, and Western Union money transfers.
Cashier
Brooks Brothers
Woodville, TX
10.2020 - 12.2021
Scanned and bagged groceries efficiently while maintaining excellent customer service.
Handled cash, card transactions, and rewards program promotions accurately.
Assisted customers with price checks and general questions.
Maintained knowledge of store layout to help customers locate products.
Engaged with customers in a friendly, professional manner to enhance their shopping experience.