Ahnala Marsh
Sunrise,FL
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Overview
1
1
year of professional experience
Work History
Clerical Assistant
Lauderhill 6-12
2023.06 - 2023.08
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support, addressing routine, and special requirements.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Composed sensitive, confidential reports and documentation.
- Maintained records of material flow, compiling and organizing related data.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Managed relational database to store information for reference, reporting, and analysis.
- Mentored, trained and supported new staff members in office policies and procedures.
- Assisted clients with using library catalogs and software, providing training and answering questions.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Cashier
Tycon Fun Foods
2022.07 - 2022.12
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Plantation High School
Plantation, FL06.2024
Skills
- Material Flow Management
- Birthing Records
- Scheduling Databases
- Batch Records
- Data Entry
- Account Information Review
- Telephone Answering
- Cash Register Operations
- Materials Organization
- Call Transfers
- Maintenance Requirements
- Data Recording
- Clerical Experience
- Reviewing Time Sheets
- Office Supplies and Inventory
- Paperwork and Documentation
Timeline
Clerical Assistant
Lauderhill 6-12
2023.06 - 2023.08
Cashier
Tycon Fun Foods
2022.07 - 2022.12
High School Diploma -
Plantation High School
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