Summary
Overview
Work History
Education
Skills
Certification
Selling Cars
Timeline
Generic

Ahnalea Grimes

Midlothian,VA

Summary

Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Reliable employee seeking Full time position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Laborer

Kong Construction
Midlothian, 47
01.2017 - Current
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Performed general housekeeping and cleaning tasks.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Organized materials, tools and equipment to supply team members.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Read and understood orders to accurately measure, cut and lay out needed materials.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Learned basic carpentry, painting and plastering.
  • Maintained and repaired facilities, equipment and tools.
  • Completed paving roads, hauling materials and digging ditches.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Managed loading and unloading of routine shipments, maintaining organized and secure materials to minimize damage.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Collected measurements and marked locations as part of project preparations.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Operated power equipment to move materials and promote job efficiency.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Constructed and broke down temporary retaining walls and scaffolding to support project needs.
  • Produced parts and assemblies quickly and efficiently within tolerances.

Server

Buffalo Wild Wings
Midlothian, United States
03.2022 - 06.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Collected orders and relayed them to bartenders quickly and accurately.

Assistant Manager

T-Mobile
Midlothian, 47
11.2018 - 08.2021
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Reduced financial discrepancies by monitoring credit card sales and deposits.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.

Cashier

Mission BBQ
Midlothian, VA
12.2017 - 11.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Education

High School Diploma -

Homeschool
Midlothian, VA
06.2020

Skills

  • Hand and Power Tool Operation
  • Heavy Lifting
  • Facility Maintenance
  • Safety Procedures
  • Situational Awareness
  • Verbal and Written Communication
  • Safety-First Mentality
  • Material Handling
  • Demolition and Destruction
  • Worksite Safety and Maintenance
  • Team Collaboration
  • Fertilizer Application
  • Time Management
  • Team Player
  • Attention to Detail
  • Willingness to Learn
  • Job Site Organization
  • Customer Service
  • Bathroom Servicing
  • Age Verification
  • Special Requests and Substitutions
  • Menu Memorization and Presentation
  • Specials Promotion and Upselling
  • Dining Room Cleaning and Upkeep
  • Customer Service and Rapport
  • Food and Beverage Service
  • High-Volume Dining
  • Warm and Friendly
  • PPE Guideline Compliance
  • Cool Under Pressure
  • Transactions and Cash Handling
  • Order Accuracy and Delivery
  • Able to Lift 30 Pounds
  • Conflict and Complaint Resolution
  • Natural Leadership
  • Identification Requirements
  • Sales Expertise
  • Hospitality Service Expertise
  • Dining Area Maintenance
  • Table Setting Arrangements
  • Daily Specials Memorization
  • Guest Seating Arrangements
  • Dining Room Monitoring
  • Table Bussing
  • Server Improvements
  • Dish Preparation
  • Greeting and Seating Guests
  • Stocking and Replenishing
  • Course Suggestions
  • Guest Accommodations
  • Waiting Tables
  • Beverage Preparation
  • Price Memorization
  • Guest Satisfaction
  • Cash Register Operations
  • Station Preparation
  • Table Monitoring and Turnover
  • Condiment Refilling
  • Managing Extras
  • Energetic and Outgoing
  • Dessert Preparation
  • Server Consolidation
  • Dietary Restrictions

Certification

  • CPSP - Certified Professional Sales Person

Selling Cars

I am licensed to sell vehicles!

Timeline

Server

Buffalo Wild Wings
03.2022 - 06.2022

Assistant Manager

T-Mobile
11.2018 - 08.2021

Cashier

Mission BBQ
12.2017 - 11.2018

Laborer

Kong Construction
01.2017 - Current

High School Diploma -

Homeschool

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Ahnalea Grimes