Ahniyah Bridgemon
Temple
Summary
Dynamic Customer Service Representative with proven success at Whataburger, adept at conflict resolution and enhancing customer loyalty. Skilled in effective communication and inventory management, I excel in high-pressure environments, ensuring swift and accurate order processing while fostering strong customer relationships. Committed to delivering exceptional service and operational excellence.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
Whataburger
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Order Selector
Performance Foodservice
08.2024 - 03.2025
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
Education
Criminal Justice
Richard Milburn Acadamy
Killeen 06.2023
Skills
- Order processing
- Inventory management
- Equipment operation
- Product verification
- Warehouse organization
- Customer relationship management
- Conflict resolution
- Effective communication
- Time management
- Team collaboration
- Sales support
- Problem solving
- Attention to detail
- Stress management
- Customer service
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
- Relationship building
- Payment processing
- Product knowledge
- Team development
- De-escalation techniques
- Quality control
Timeline
Order Selector
Performance Foodservice
08.2024 - 03.2025
Customer Service Representative
Whataburger
Criminal Justice
Richard Milburn Acadamy
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