Ahrieal Albert
Slidell,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
SENIOR FINANCIAL AID ASSISTANT
TULANE UNIVERSITY
01.2023 - Current
- Managed phone call reception by promptly answering and directing calls
- Addressed inquiries from parents and students via email.
- Processed file documents efficiently and accurately
- Ensure accuracy of tax returns and W2 documents
- Update directory with staff changes and duties.
- 2nd Supervisor to student workers (including conducting interviews, scheduling, and managing records)
- Facilitated the onboarding process for incoming employees
- Managed and completed the processing of Americorps scholarship payments
- Developed and maintained a monthly operations calendar
- Planned and coordinated annual staff retreat
APPLIED BEHAVIORAL HEALTH TECHNICIAN
GULF SOUTH AUTISM CENTER
05.2022 - 11.2022
- Implemented effective teaching strategies to promote independence in everyday activities like dressing, hygiene, and toileting
- Implemented treatment protocols accurately and efficiently
- Responded promptly to any emergency situations that may arise within the facility.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Assessed patient behavior, reactions and responses to treatment plans.
- Maintained accurate documentation of patient progress and treatments received.
FRONT DESK AGENT
HOLIDAY INN
01.2022 - 04.2022
- Optimized efficiency by carefully coordinating arrivals and departures with meticulous attention to details.
- Matched guest preferences to room assignments
- Ensured no double bookings for rooms
- Developed promotional strategies to boost guest participation in the hotel rewards program
- Verified accuracy of room rates and other charges during check-in process.
- Provided information about hotel amenities, services, and local attractions.
- Stayed current on promotions, discounts, packages, and offers available at the hotel.
- Addressed customer needs in a timely manner.
- Maintained cleanliness of lobby area at all times.
SHIFT MANAGER
IZZO'S ILLEGAL BURRITO
08.2021 - 12.2021
- Excelled at handling both morning and night paperwork duties effectively
- Effectively managed shift operations.
- Maintained accurate records of internal bank balance
- Adhered to store policy standards to maintain a clean and organized environment.
GUEST ADVOCATE
TARGET
10.2020 - 10.2021
- Served as cashier and pick up servicer.
- Resolved customer complaints in a professional manner.
- Processed online orders using point-of-sale systems.
- Provided product knowledge to customers on the features and benefits of products.
- Assisted other departments when needed to maintain efficient operations.
- Maintained up-to-date knowledge of store promotions and advertised items.
- Greeted customers and provided assistance to ensure a positive shopping experience.
OFFICE CASHIER
ROUSE'S MARKET
06.2016 - 10.2020
- Managed cash register operations and maintained inventory levels
- Supported department managers in four different departments
- Managed and reconciled internal bank transactions for checks and cash
- Supervised cashiers during shift
Education
MASTER OF BUSINESS ADMINISTRATION - Concentration in Finance
LOUISIANA STATE UNIVERSITY SHREVEPORT
12.2024
BACHELOR OF ARTS - Psychology
SOUTHEASTERN LOUISIANA UNIVERSITY
05.2022
Skills
- Committed high achiever
- Skilled collaborator
- Solution oriented
- Confidentiality
- File Maintenance
- Payment Processing
- Digital Archiving and Data Entry
- Calendar Management
- Reliability
- Time management abilities
- Interpersonal Skills
- Analytical Thinking
- Flexible and Adaptable
- Staff Supervision
- Organizational Skills
- Use of Google
- Student Advising
- Accuracy Verification
- Office Administration
- Microsoft Office
- Effective cross functional communicator
- Use of Banner system
Zip
70461
State
LA
City
Slidell
Timeline
SENIOR FINANCIAL AID ASSISTANT
TULANE UNIVERSITY
01.2023 - Current
APPLIED BEHAVIORAL HEALTH TECHNICIAN
GULF SOUTH AUTISM CENTER
05.2022 - 11.2022
FRONT DESK AGENT
HOLIDAY INN
01.2022 - 04.2022
SHIFT MANAGER
IZZO'S ILLEGAL BURRITO
08.2021 - 12.2021
GUEST ADVOCATE
TARGET
10.2020 - 10.2021
OFFICE CASHIER
ROUSE'S MARKET
06.2016 - 10.2020
MASTER OF BUSINESS ADMINISTRATION - Concentration in Finance
LOUISIANA STATE UNIVERSITY SHREVEPORT
BACHELOR OF ARTS - Psychology
SOUTHEASTERN LOUISIANA UNIVERSITY