Ahrionna DeLoache
Charlotte,NC
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Shift Leader
Chipotle
Charlotte, NC
01.2019 - 03.2024
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Delegated tasks to employees and monitored activities and task completion.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Coached team members to increase productivity and reduce workplace accidents.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Managed daily workflow and scheduled staff for adequate coverage.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Planned and managed resources to consistently meet production, quality and cost goals.
Customer Service Cashier
Target
Charlotte, NC
01.2018 - 12.2022
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
High School Diploma -
Independence High School
Charlotte, NC06-2016
Skills
- Customer Service Management
- Equipment Troubleshooting
- Operations Support
- Production Reporting
- Team Collaboration and Leadership
- Professional Appearance
- Staff Training and Development
- Policy Enforcement
- Conflict Resolution
- Cash Handling
Timeline
Shift Leader
Chipotle
01.2019 - 03.2024
Customer Service Cashier
Target
01.2018 - 12.2022
High School Diploma -
Independence High School