Ahryanna Parker
Hampton,GA
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at ABM Industries, showcasing strong work ethic and problem-solving abilities. Skilled in maintaining confidentiality and safety, adept at multitasking and time management. Achieved significant improvements in cleanliness standards and customer service delivery, contributing to a positive and safe environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Aircraft Cabin Cleaner
ABM Industries
01.2023 - 04.2024
- Enhanced cabin cleanliness by thoroughly vacuuming, dusting, and sanitizing all surfaces.
- Assisted in training new employees on best practices for cabin cleanliness and sanitation techniques.
- Complied with company protocols regarding lost-and-found items, ensuring proper documentation and storage procedures were followed.
- Reduced risk of illness transmission with proper disposal of waste materials, including biohazardous items.
- Contributed to on-time departures by efficiently completing cleaning tasks within tight timeframes.
- Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
Remote Receptionist Coordinator
Extra Hand Moving Company Services
06.2021 - 11.2023
- Managed confidential information with discretion while processing sensitive documents such as employment applications or financial records.
- Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
- Supported new employee onboarding by providing training, guidance, and resources to help them acclimate to their roles.
- Expedited problem resolution for dissatisfied customers by escalating concerns to appropriate managers or supervisors when necessary.
- Provided exceptional customer service through prompt response to inquiries via phone, email, or in-person visits.
- Improved client relations with exceptional communication skills, providing information on products and services as needed.
Sales Floor Associate Cashier
Macys Department Store
02.2023 - 10.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Achieved efficient checkout processes by swiftly scanning items and handling payment transactions.
Warehouse Worker
Amazon
09.2021 - 10.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Customer Service Representative/Store Cashier
Whole Foods Market Inc
01.2021 - 10.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
No Degree - Business Administration
Strayer University
Washington, DC06.2027
High School Diploma -
Battlefield High School
Haymarket, VA06.2018
Skills
- Strong Work Ethic
- Reliability and punctuality
- Maintaining confidentiality
- Adherence to Safety Regulations
- Problem-solving abilities
- Multitasking
- Time Management
- Reliability
- Organizational Skills
- Creative Thinking
Timeline
Sales Floor Associate Cashier
Macys Department Store
02.2023 - 10.2023
Aircraft Cabin Cleaner
ABM Industries
01.2023 - 04.2024
Warehouse Worker
Amazon
09.2021 - 10.2022
Remote Receptionist Coordinator
Extra Hand Moving Company Services
06.2021 - 11.2023
Customer Service Representative/Store Cashier
Whole Foods Market Inc
01.2021 - 10.2021
No Degree - Business Administration
Strayer University
High School Diploma -
Battlefield High School