Ahsahne Simmiolkjier

Generated Leads & Set Appointments: Successfully made outbound calls to prospective clients, qualifying leads, and scheduling appointments for sales teams, achieving an average of 148 appointments set per week.

Commission-Based Success: Earned commissions based on performance, consistently exceeding monthly targets and always in the top 1-3 performers monthly.

Time Management & Productivity: Managed a high volume of outbound calls in a fast-paced remote environment, maintaining productivity while meeting quality standards.

Problem Resolution: Addressed and resolved customer issues efficiently, ensuring client satisfaction and maintaining a positive company reputation.

CRM & Reporting: Utilized Salesforce and Clover to track lead status, update client records, and generate detailed reports for performance analysis.

Sales & Product Knowledge: Successfully sold new and pre-owned Toyota vehicles, providing customers with detailed product knowledge and personalized recommendations based on their needs and preferences.

Lead Generation & Prospecting: Managed inbound leads and actively prospected new customers through cold calling, email campaigns, and showroom floor interactions, contributing to a steady pipeline of potential buyers.

Customer Relationship Management: Developed and maintained strong relationships with clients through exceptional customer service, follow-ups, and fostering trust, leading to repeat business and referrals.

Training & Development: Participated in ongoing product training and sales seminars to stay up-to-date on the latest Toyota models, features, and industry trends, enhancing sales skills and product expertise.

Sales & Store Performance: Contributed to achieving store sales goals by implementing merchandising strategies, promoting sales, and maintaining optimal inventory levels to meet customer demand.

Customer Service Excellence: Delivered outstanding customer service, addressing customer inquiries, resolving issues, and maintaining a positive shopping experience, leading to a 17% increase in customer satisfaction.

Training & Development: Played a key role in onboarding and training new employees, improving team productivity and morale while fostering a positive work environment.