Ahtiona Coleman
Chicago,IL
Summary
Driven and dependable, with a strong track record of fostering safety and introducing positive change at the Indiana Department of Corrections. Skilled in emergency response and conflict resolution, my professional demeanor and commitment have enhanced facility security and staff collaboration, significantly reducing incidents and promoting a culture of respect and growth.
Overview
6
6
years of professional experience
Work History
Correctional Officer
Indiana Department Of Corrections
Michigan City, IN
04.2022 - 04.2024
- Supervised incarcerated individuals housing unit housing over 380 men residing at a maximum security facility with one or two other officers.
- Assisted in running line movement as the incarcerated individuals go to and from school, work, medical, library, hearings, chapel, chow hall, programs, housing units, zoom court and any other offender movement.
- Performed random shakedowns on incarcerated individuals cells or cubicles.
- Perform house walks, dorm walks and perimeter walks.
- Thoroughly searched employee and visitors bags and belongings as they entered into the facility, frisk searched women as they entered into the facility, confiscated any illegal items that entered the facility.
- Oversaw visiting room and made sure both visitors and incarcerated individuals followed and respected IDOC visitation’s policy and procedures.
- Supervised dorms in both the maximum and minimum security facilities.
- Always observed incarcerated individuals, their behavior and body language.
- Prevented incarcerated individuals from making decisions they may regret later on in life.
- Ensured the safety and security of staff, the incarcerated individuals and the facility itself.
- Escorted medical staff in, around and out of housing units when they have medical supplies and medication on their person.
- Assisted in running the segregation unit.
- Escorted incarcerated individuals housing in the segregated unit to and from medical, the disciplinary hearing board and legal mail.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Support staff.
- Respect the chain of command.
- Team player.
- Effected a positive change throughout the entire facility.
- Did not mistreat incarcerated individuals because they are incarcerated.
- Prevented the IDOC from receiving lawsuits from incarcerated individuals.
- Promoted and effectively introduced change, growth and correction throughout the entire facility.
Volunteer Work
Family And Elderly Services
Chicago, IL
03.2020 - 04.2022
- Facilitated community integration for clients through participation in recreational activities, volunteer work, and social events.
- Contributed to the growth of the sport within the community through public outreach initiatives and volunteer work at local schools or events.
- Participated in ongoing training sessions to stay current on best practices for long-term care volunteer work, enhancing the overall quality of service provided to residents.
- Created opportunities for community service and volunteer work, instilling a sense of responsibility and commitment in youths.
Nursing Student
ATS School Of Nursing
Chicago, IL
08.2021 - 03.2022
- Studied general education courses.
- Studied courses that allow medical knowledge to be increased.
- Watched videos and read books that enhance medical terminology, knowledge of the field and how to apply action behind medical wisdom.
- Studied different careers in the Nursing field.
- Took courses that challenges one’s mind and allow one to learn what to do and what not to do when caring for a patient.
- Took and performed well on tests that allowed me to utilize my critical thinking skills.
- Hosted study sessions.
- Attended study sessions.
- Motivated classmates.
- Gained more respect for medical staff.
Housekeeping Supervisor
The Congress Hotel
Chicago, IL
06.2018 - 03.2020
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Provided key cards to and from room attendants and houseman.
- Ensured that all calls for housekeeping service, room assignments, and related housekeeping activities were completed in a timely manner.
- Developed training programs to build employee performance.
- Evaluated housekeeping performance.
- Worked closely with other departments within the hotel to ensure the best hospitality assistance was provided to guests.
- Coached and disciplined team members when necessary.
- Resolved guest complaints, ensured guest satisfaction.
- Opened and closed department.
Education
Southern Illinois University Carbondale
Carbondale, ILHigh School Diploma -
Uplift Community High School
Chicago06.2012
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Dependable and motivated
- Passionate and committed
- Strong worth ethic
- Professional demeanor
- Greatly introduce positive change throughout the environment
Timeline
Correctional Officer
Indiana Department Of Corrections
04.2022 - 04.2024
Nursing Student
ATS School Of Nursing
08.2021 - 03.2022
Volunteer Work
Family And Elderly Services
03.2020 - 04.2022
Housekeeping Supervisor
The Congress Hotel
06.2018 - 03.2020
Southern Illinois University Carbondale
High School Diploma -
Uplift Community High School