Dynamic and reliable professional with a clean driving record and strong safety awareness, honed at EDS. Proven ability to enhance customer satisfaction through effective time management and empathetic service. Achieved improved operational efficiency by implementing best practices in vehicle maintenance and client interactions, ensuring timely and safe transportation solutions.
Work History
Rental Car Driver
4 Years 10 Months
EDS | 10.2021 - Current
Operated rental vehicles efficiently, ensuring timely pickups and drop-offs for customers.
Maintained cleanliness and organization of rental fleet to enhance customer satisfaction.
Assisted customers with vehicle selection, providing information on features and pricing options.
Conducted routine inspections of vehicles, identifying maintenance needs to ensure safety standards.
Monitored fuel levels and mileage, ensuring compliance with company policies and procedures.
Conducted thorough vehicle inspections before each shift, identifying potential issues and reporting them to management.
Collaborated with team members to improve overall efficiency and effectiveness of the rental car service.
School Crossing Guard
1 Year 6 Months
City of Jacksonville Florida | 09.2018 - 03.2020
Trained new staff on safety protocols and effective communication techniques for managing crowd control.
Shuttle Van Driver
2 Years 3 Months
Arc Of Volusia | 03.2015 - 06.2017
Operated shuttle van to transport clients safely and efficiently to various locations.
Ensured compliance with all safety regulations and company policies during transportation.
Assisted clients with boarding and disembarking, providing support as needed.
Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
Managed schedules to optimize routes, improving client wait times and satisfaction.
Collaborated with team members to enhance service delivery and operational efficiency.
Package Handler
6 Years 6 Months
FedEx | 06.2009 - 12.2015
Operated material handling equipment to efficiently transport packages within facility.
Sorted and categorized packages based on size, weight, and delivery routes.
Ensured compliance with safety regulations and company policies during package handling.
Collaborated with team members to streamline loading processes and improve workflow efficiency.
Conducted routine inspections of equipment to maintain optimal performance levels.
Assisted in training new hires on proper package handling techniques and safety protocols.
Implemented best practices for inventory management to reduce errors in package sorting.
Monitored package flow to identify bottlenecks and suggested improvements for operational efficiency.
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Lawn Care Technician
2 Years 11 Months
Scott’s Lawn Service | 06.2006 - 05.2009
Operated and maintained lawn care equipment ensuring optimal performance and safety.
Executed turf management practices, enhancing lawn health and aesthetics for diverse clients.
Provided expert advice on lawn care products, promoting effective solutions tailored to customer needs.
Trained and mentored junior technicians, fostering skill development and adherence to company standards.
Implemented efficient scheduling processes, improving service delivery and client satisfaction rates.
Conducted site assessments to diagnose lawn issues, recommending appropriate treatment plans for restoration.
Collaborated with team members to enhance operational workflows, increasing overall service efficiency.
Monitored inventory levels of supplies, ensuring timely procurement and availability for ongoing projects.
Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
Removed weeds, hazards, and debris from common pathways to improve usability.
Maintained and serviced lawn care equipment to enhance longevity.
Developed lasting customer relationships and grew network over time.
Owner/Operator
8 Years 2 Months
Dirt Foot Landscaping | 03.2001 - 05.2009
Managed daily operations, ensuring timely project completion and client satisfaction.
Developed strategic landscaping designs tailored to client needs and environmental sustainability.
Oversaw budgeting and resource allocation to optimize workflow efficiency and profitability.
Trained and mentored new employees on best practices in landscaping techniques and safety protocols.
Implemented quality control measures to enhance service delivery and maintain high standards.
Fostered client relationships through regular communication, leading to repeat business opportunities.
Coordinated equipment maintenance schedules, minimizing downtime and maximizing productivity.
Evaluated market trends to identify new service offerings, driving business growth initiatives.
Managed day-to-day business operations.
Increased customer satisfaction by providing high-quality services and timely communication.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Production Worker
10 Years 1 Month
Vistkon(Johnson&Johnson) | 03.1993 - 04.2003
Operated production machinery to ensure efficient workflow and product quality.
Collaborated with team members to maintain safety standards and optimize production processes.
Conducted routine maintenance checks on equipment to minimize downtime and enhance performance.
Trained new employees on operational procedures and best practices for production tasks.
Implemented process improvements that increased productivity and reduced waste in manufacturing operations.
Assisted in troubleshooting equipment issues, contributing to quick resolution and minimal disruption.
Maintained accurate records of production data, supporting quality assurance initiatives and compliance standards.
Used equipment properly to avoid workplace hazards or injuries.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Education
GED
George C Wallace Community College | Dothan, AL | 05.1983