Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

KENYA EVANS

Decatur,Ga.

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Administrative Specialist

Dekalb County Government, Watershed Management
06.2022 - Current
  • Perform payroll duties; reviews and enters timesheets into timekeeping system, monitors and maintains time sheet records and leave report, and makes corrections and submits to payroll office.
  • Performs personnel duties; educates staff on payroll/personnel policies and procedures and assist management and supervisors with technical and administrative issues.
  • Serves as primary contact with department on a variety of payroll/personnel processing matters.
  • Confers with payroll supervisor to obtain direction regarding work assignments and priorities.
  • Schedule meetings, book meeting rooms and prepare meeting agendas.
  • Maintain file system regarding a variety of confidential files/records and information, prepare files, organizes documentation, and files documents in designated areas.
  • Sort, open and route mail and deliveries.
  • Registers participants for training programs, upload certification into CV360 document records.
  • Assist with planning and coordinating special events/projects.
  • Maintain and order departmental supplies for the facilities.
  • Research and resolve time discrepancies. Verify timekeeping records for over 50 employees.
  • Schedule appointments and set up interviews.
  • Research department files, database records, and hardcopy materials as needed.

PBX Operator

Piedmont Atlanta Hospital
02.2022 - 05.2024
  • Maintained a high level of professionalism while assisting callers in various situations, including emergencies and complaints.
  • Monitor security systems
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Updated and maintained accurate records
  • Contributed to increased customer satisfaction by consistently providing accurate and timely information.
  • Operate paging systems
  • Take accurate messages for delivery

Sheriff Processing Technician

Dekalb County Government, Sheriff's Office
07.2000 - 06.2022
  • WARRANT TECHNICIAN- 8yrs experience
    Receives, reviews, prepares and/or processes department documents. Verifies, completes and/or codes required information; enters and updates information into department databases; creates new spreadsheets/files; and purges old data as appropriate; makes copies and distributes as appropriate; and maintains copies in department manual files. Operates NCIC and GCIC computer systems to identify, retrieve, and/or update criminal information; obtains, validates and provides warrant, criminal history or other information as requested; and initiates/retrieves computerized messages to/from national and state agencies. Performs customer service functions; answers high volume of incoming calls; provides assistance, requested documents and information regarding criminal histories, warrant processing, procedures, fees, etc.; takes and relays messages and/or directs calls to appropriate personnel; and returns calls as necessary. Monitor alarms, call proper signals and codes when warranted. Prepares reports and open record request, research department files.
  • SEX OFFENDER TRACKING UNIT AIDE- 4 yrs. experience
    Operate personal computer to enter, retrieve, review or modify data, spreadsheet, database (GCIC/NCIC), internet, email and other software applications. Maintains file system of various files/records prepares files, organizes documentation, and files documents in designated order; retrieves/replaces files; scans records into computer; shreds/destroys confidential or obsolete documents; conducts records maintenance activities in compliance with guidelines governing record retention. Research, compiles, and/or monitors data and information pertaining to police operations, conducts research of department files, legal records, database records, electronic data sources, Internet sites, hardcopy materials, or other sources as needed; prepares and submits related reports. Maintains inventories of supplies, forms, and equipment ensures availability of adequate supplies to complete work activities; prepares and forwards purchase requisitions for needed materials, equipment, and supplies; receives/distributes incoming supply shipments. Operates personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software: and operates general office or other equipment as necessary to complete essential functions. Register and track sex offenders.
  • DOMESTIC VIOLENCE AIDE 9 years' experience
    Serves as liaison between assigned department and other departments/divisions. Performs customer service functions in person, by telephone, and by mail. Performs data entry functions Temporary protection orders by keying data into computer system; enters, retrieves, reviews or modifies data in computer database; scans documents into computer; verifies accuracy of entered data and makes corrections; indexes documents; and develops databases and computerized reports. Performs customer service functions, provides information and assistance regarding department services, forms or other issues. Responds to routine questions, complaints, or request for service. Initiates problem resolution. Strengthened communication skills through regular interactions with others.

Education

Some College (No Degree) - Applied Linguistics

Georgia State University
Atlanta, GA

High School Diploma -

Druid Hills High School
Atlanta, GA
06.1992

Skills

  • Excellent Telephone Etiquette
  • Good Communication skills
  • Critical Thinking
  • Self-Motivated
  • Attention to Detail
  • Dependable and Responsible
  • Time Management
  • Ease with Computers and Technology
  • Calendar management
  • Multi-line phone proficiency

Additional Information

  • 2007 published Essay

Certification

TAC certification

GCIC certification

NIBRS training

Kronos

Timeline

Administrative Specialist

Dekalb County Government, Watershed Management
06.2022 - Current

PBX Operator

Piedmont Atlanta Hospital
02.2022 - 05.2024

Sheriff Processing Technician

Dekalb County Government, Sheriff's Office
07.2000 - 06.2022

Some College (No Degree) - Applied Linguistics

Georgia State University

High School Diploma -

Druid Hills High School

Similar Profiles

CREATE PROFILE
KENYA EVANS