Ai Enomoto
Lake Mary,USA
Summary
Organized Personal Assistant with over 10 years of experience in schedule management, travel coordination, and administrative support. Demonstrated ability to multitask effectively while maintaining confidentiality and providing exceptional support to executives. Proven success in enhancing office efficiency through process streamlining and improved communication. Committed to contributing to team success and achieving organizational objectives.
Overview
11
11
years of professional experience
Work History
Personal Assistant to Vice President
ITEC Entertainment/TAIT Company
Osaka, Japan
11.2020 - 03.2025
- Support for Vice President as a Personal Assistant
- Arranged meetings, conference calls, and business trips for Vice President
- Coordinated meetings and conference calls with clients
- Interpreter for Vice President and for the clients during meetings
- Successfully completed any urgent request
- Administration Support
- Supported staff communication by providing real-time interpretation
- Arranged meetings and conference calls, and travel coordination for the team
- Monthly invoice creation task
- Staff attendance management
- Managed inventory and ordering necessary parts and supplies
Travel Accommodation Manager
Universal Studios Japan
Osaka, Japan
10.2017 - 09.2020
- Coordinated accommodation in Japan for visiting international vendors
- Coordinated and arranged reservations and travel plans for Universal Parks and Resorts colleagues visiting or relocating to Japan
- Oversaw lodging contracts for Universal personnel
- Negotiated the Universal Corporate rate (annual) with various hotel management groups
- Arranged and guided Universal colleagues during hotel and apartment hunting trips
- Regularly arranged meetings with the real estate agents and hotel management groups to discuss to make a better relationship
- Initiated and built great business relationships with hotel management groups which lead to favorable pricing and availability for our staff members and vendor personnel
- Created great working relationship with travel personnel from the various agencies and travel providers leading to more responsive and supportive services for Universal personnel
- Made travel arrangements for Universal and Vendor personnel
- Provided guidance and advice to Universal colleges visiting Japan
- Supported Universal personnel and Vendor Personnel during their relocation. Including moving in, during their stay, and after moving out of the property
- Advised and arranged travel plans and Universal Expat personnel
- Rebooked/New request travel arrangements as needed for all staff members (after business hour respond included)
Personal Assistant to Senior Project Director
Universal Studios Japan
Osaka, Japan
04.2017 - 09.2020
- Support for Senior Project Director as a Personal Assistant
- Arranged meetings, conference calls, guest visits, and business trips for Senior Project Director
- Coordinated meetings and conference calls with other internal departments and other Universal family
- Arranged meetings and conference calls with VIP
- Successfully completed any urgent request
- Coordinated USJ tour for VIP guests
- Administration Support (Staff Support)
- Helped foreigner/non-Japanese staff with multiple matters (area advice, support for medical services, transportation planning, etc.)
- Supported foreigner/non-Japanese staff with VISA, state of residence, and other documents
- Supported office staff communication by providing real-time interpretation
Secretary to the Director General of the International Bureau
Hyogo Prefecture Government
Hyogo, Japan
04.2014 - 03.2017
- Arranged meetings, conferences, guest visits, and business trips for Director General
- Supported courtesy visits and welcoming events for VIP guests from all over the world
- Planned and organized formal reception parties for VIP guests, and assisted in successful communication by interpreting for the Directors
- Managed daily visitor reception and telephone inquiries in professional and courteous manner
Education
bachelor degree -
Kwansei Gakuin University
Japan03.2014
high school degree -
Kitsilano Secondary School
Canada08.2008
Skills
- Communication skills
- Administrative support
- Travel management
- Multitasking expertise
- Meeting organization
- Business relationship development
- Event coordination
- Real-time interpretation
- Bilingual in Japanese and English
- Microsoft Office proficiency
Hobbies and Interests
- Traveling
- Cooking
- Hiking
- Art
Languages
English
Native/ Bilingual
Japanese
Native/ Bilingual
Accomplishments
Swing The Bat! Award 2018 - An award that recognizes direct contributions to business revenue
Timeline
Personal Assistant to Vice President
ITEC Entertainment/TAIT Company
11.2020 - 03.2025
Travel Accommodation Manager
Universal Studios Japan
10.2017 - 09.2020
Personal Assistant to Senior Project Director
Universal Studios Japan
04.2017 - 09.2020
Secretary to the Director General of the International Bureau
Hyogo Prefecture Government
04.2014 - 03.2017
bachelor degree -
Kwansei Gakuin University
high school degree -
Kitsilano Secondary School