Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aicha Jauch

Gilroy,CA

Summary

Experienced and dedicated customer-facing and retail marketing professional with over 5 yrs. Experience in a combination of retail, marketing and modern technology environments. Successful in directing, inspiriting, and managing customer relationships in both retail and service- oriented venues. Delivered modern connected-home technology sales and pre-sales support engagements, with consultation delivered for broadband internet, connected IoT devices, and personal productivity machines. History of exceeding company targets across entire career. Knowledgeable Community Assistant with strong track record in helping maximize occupancy rates and reduce turnover through positive communication and skilled community management. Handles conflicts effectively through solution-oriented approach. Connects positively with tenants to keep accounts current and minimize unsavory behaviors. Adept Community Assistant effective at multitasking and prioritizing work to successfully handle tenant and business needs. Proven skills in recordkeeping, contract management and tenant relations. Manages files and contacts smoothly to stay on top of prospect contacts and current community demands. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Community Assistant

Regus
05.2022 - Current
  • Ensure common areas are prepared for client use during work day
  • Prepare Day offices and Meeting Rooms for each day's reservations
  • Contact upcoming reservations to see if additional, such as catering are needed
  • Answer phones and direct any questions to right person or department
  • Deliver exceptional customer service for office and virtual clients
  • Sort and deliver mail to clients
  • Answer any client or corporate communication e-mails in timely manner
  • Help clients with any issues that may arise, by resolving issue myself of submitting to appropriate Help Desk
  • Premium Retail Services
  • Led tours to highlight property features to prospective tenants and answer questions.
  • Maintained open communication with tenants to proactively handle questions and complaints.
  • Coordinated special meetings and events to inform and engage tenants, resulting in improved relations and housing satisfaction.
  • Developed and implemented unique and engaging activities for residents.
  • Kept case files updated, accurate and aligned with requirements.
  • Increased occupancy rate 10% with improved marketing and tenant relations strategies
  • Led tours to highlight property features to prospective tenants and answer questions
  • Maintained open communication with tenants to proactively handle questions and complaints
  • Coordinated special meetings and events to inform and engage tenants, resulting in improved relations
  • Kept case files updated, accurate and aligned with requirements

Samsung Field Representative

Field Marketing | Retail Services
01.2021 - 01.2022
  • Recruited to lead nationwide team of sales professionals supporting all Samsung products for both home and business applications
  • Developed and managed complex relationships between retail stores, co-workers, and partners including Samsung global team
  • Responsible for deployment of regional marketing assets, including displays, store booths, demonstrations, showrooms, and related technologies
  • Delivered sales enablement and marketing events for new product introductions and campaigns.
  • Skilled at working independently and collaboratively in team environment
  • Worked well in team setting, providing support and guidance
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Cultivated interpersonal skills by building positive relationships with others.
  • Skilled at working independently and collaboratively in team environment
  • Self-motivated, with strong sense of personal responsibility
  • Proven ability to learn quickly and adapt to new situations
  • Worked well in team setting, providing support and guidance
  • Worked effectively in fast-paced environments
  • Managed time efficiently in order to complete all tasks within deadlines
  • Excellent communication skills, both verbal and written
  • Passionate about learning and committed to continual improvement
  • Proved successful working within tight deadlines and fast-paced environment
  • Strengthened communication skills through regular interactions with others
  • Organized and detail-oriented with strong work ethic
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Paid attention to detail while completing assignments
  • Worked flexible hours across night, weekend and holiday shifts
  • Developed and maintained courteous and effective working relationships
  • Identified issues, analyzed information and provided solutions to problems
  • Participated in team projects, demonstrating ability to work collaboratively and effectively
  • Cultivated interpersonal skills by building positive relationships with others

LG Expert

Best Buy, Smart Home Pro | LG Experience Expert
01.2015 - 01.2021
  • Developed smart home design sessions and managed customer relationships on adoption of technology to automate home
  • Technology includes Alexa, Google Home, Smart Phone,
  • Security Cameras, UHD Displays, and Broadband Internet
  • Assisted customers select right hardware and software solution for custom purchased desktop and laptop PCs and Macs against varied requirements
  • Managed customer relationships for point-of-sale and retail returns
  • Performed retail marketing for LG Experiencing, supporting entire range of LG products from UHD displays, speakers, and other technologies.
  • Proven ability to learn quickly and adapt to new situations
  • Passionate about learning and committed to continual improvement
  • Organized and detail-oriented with strong work ethic
  • Paid attention to detail while completing assignments
  • Participated in team projects, demonstrating ability to work collaboratively and effectively
  • Self-motivated, with strong sense of personal responsibility
  • Skilled at working independently and collaboratively in team environment
  • Worked effectively in fast-paced environments
  • Worked well in team setting, providing support and guidance
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Managed time efficiently in order to complete all tasks within deadlines
  • Excellent communication skills, both verbal and written
  • Proved successful working within tight deadlines and fast-paced environment
  • Organized and detail-oriented with strong work ethic
  • Strengthened communication skills through regular interactions with others
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Worked flexible hours across night, weekend and holiday shifts
  • Developed and maintained courteous and effective working relationships
  • Cultivated interpersonal skills by building positive relationships with others
  • Skilled at working independently and collaboratively in team environment
  • Self-motivated, with strong sense of personal responsibility
  • Worked well in team setting, providing support and guidance
  • Proved successful working within tight deadlines and fast-paced environment
  • Organized and detail-oriented with strong work ethic
  • Identified issues, analyzed information and provided solutions to problems
  • Participated in team projects, demonstrating ability to work collaboratively and effectively

Education

Diploma - Marketing

Art Institute of Atlanta
2015

Diploma - undefined

Homestead High School
2001

Skills

  • Flexible and Adaptable
  • MS Office
  • Google Workspace
  • Dependable and Responsible
  • Self-Motivated
  • Interpersonal Communication

Timeline

Community Assistant

Regus
05.2022 - Current

Samsung Field Representative

Field Marketing | Retail Services
01.2021 - 01.2022

LG Expert

Best Buy, Smart Home Pro | LG Experience Expert
01.2015 - 01.2021

Diploma - Marketing

Art Institute of Atlanta

Diploma - undefined

Homestead High School
Aicha Jauch