Aida Correa
Summary
Results-driven and adaptable manufacturing leader with 18+ years of experience in quality assurance, operations, and cross-functional team leadership. Adept at driving process improvements, ensuring regulatory compliance, and elevating team performance. Proven ability to lead QA initiatives, develop staff, and collaborate across departments to meet production and quality standards. Currently expanding expertise in Human Resource Management, with hands-on HR internship experience and PHR certification. Strong communicator with a passion for continuous improvement and mentoring.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner
A & G Cleaning Solutions LLC
10.2023 - Current
- Developed and implemented training programs for new staff, enhancing service efficiency and consistency.
- Managed daily operations to ensure high-quality cleaning services and client satisfaction.
- Established strong relationships with clients, resulting in increased customer retention and referrals.
- Oversaw scheduling and logistics, optimizing resource allocation for maximum productivity.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
Quality Assurance Supervisor
Graham Packaging
06.2022 - 01.2025
- Led QA team monitoring product compliance and analyzing control charts to address deviations.
- Developed quality assurance action plans through risk assessments and hazard analysis (HACCP).
- Trained and coached teams on quality systems and standards, including ISO and FSSC-22000.
- Partnered with cross-functional teams to implement continuous improvement projects.
- Mentored team members to support career growth and drive accountability.
- Managed supplier quality issues and ensured compliance with sourcing standards.
- Gained hands-on HR experience: onboarding, interviewing, and utilizing HRIS tools.
Quality Assurance Specialist
Graham Packaging
09.2021 - 06.2022
- Conducted quality audits, inspections, and compliance checks throughout production.
- Tracked and reported performance metrics using quality data systems.
- Authored and maintained detailed QA documentation and SOPs.
- Mentored new QA team members and supported onboarding efforts.
- Supported internal audits and ensured timely corrective actions.
Machine Operator
Graham Packaging
01.2021 - 09.2021
- Operated and maintained production equipment safely and efficiently.
- Inspected finished goods for defects and ensured quality compliance.
- Assisted in training new operators on equipment and safety protocols.
- Maintained detailed records of operations and performance.
Production Supervisor
OSM Worldwide
02.2017 - 12.2020
- Supervised a team of 20+ in high-volume production environment.
- Oversaw scheduling, timekeeping, and payroll processes (ADP).
- Conducted performance reviews and enforced attendance and policy compliance.
- Drove continuous improvement through data analysis and staff training.
- Ensured quality standards were met through coordination with QA teams.
Education
Bachelor of Science - Business, Human Resource Management
University of Phoenix
01.2025
Associate of Science - Business, Human Resource Management
University of Phoenix
01.2024
GED -
Department of Education
01.2010
Skills
- Quality & Operations: Root Cause Analysis, ISO Standards / FSSC-22000 / HACCP, Quality Systems & Auditing, Production Supervision, Data & Trend Analysis, Process Improvement, Supplier Performance Management
- Leadership & HR: Cross-Functional Team Leadership, HRIS / ADP / SuccessFactors, Interviewing & Onboarding, Training & Staff Development, Relationship Building & Communication, HR Generalist Internship, Payroll & Attendance Enterprise
Certification
- HR Generalist Internship – Completed
- PHR Certification – Active
- Enrolled: Six Sigma Certification Course
Languages
Spanish
Native or Bilingual
Timeline
Owner
A & G Cleaning Solutions LLC
10.2023 - Current
Quality Assurance Supervisor
Graham Packaging
06.2022 - 01.2025
Quality Assurance Specialist
Graham Packaging
09.2021 - 06.2022
Machine Operator
Graham Packaging
01.2021 - 09.2021
Production Supervisor
OSM Worldwide
02.2017 - 12.2020
Associate of Science - Business, Human Resource Management
University of Phoenix
Bachelor of Science - Business, Human Resource Management
University of Phoenix
GED -
Department of Education
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