Aida Gallegos
El Paso,TX
Summary
Dedicated professional with proven expertise in customer service and workplace safety, honed at Albertsons and Masoba Innovations. Excelled in enhancing customer satisfaction through exceptional service and maintaining clean environments. Skilled in teamwork and collaboration, with a strong work ethic, demonstrated by efficiently managing multiple tasks and improving store safety.
Overview
4
4
years of professional experience
Work History
Front End Courtesy Clerk
Albertsons
08.2024 - Current
- Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently bagging groceries and offering assistance with loading items into vehicles.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Assisted customers with large purchases by carrying items to vehicles.
- Assisted in maintaining store safety by promptly addressing spills or other hazards, keeping aisles clear for customer traffic.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Supported a friendly shopping experience by greeting customers upon entering the store and providing helpful directions when needed.
Receptionist
Masoba Innovations
02.2021 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
Education
High School Diploma -
Home School
El Paso, TX05-2023
Skills
- Patience and empathy
- Workplace safety
- Cleanliness and hygiene
- Stocking shelves
- Bagging expertise
- Teamwork and collaboration
- Positive attitude
- Strong work ethic
- Outgoing and friendly
- Customer assistance
- Guest greeting
- Cart collection
Languages
Spanish
Limited Working
Timeline
Front End Courtesy Clerk
Albertsons
08.2024 - Current
Receptionist
Masoba Innovations
02.2021 - 07.2024
High School Diploma -
Home School
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