AIDA JUAREZ
Lilburn,GA
Summary
Positive and diligent professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering nine years of Multifamily Industry experience paired with goal-oriented and performance-minded approach. Thrive to exceed expectations and making a positive impact with every asset and team managed.
Overview
8
8
years of professional experience
Work History
Community Property Manager
Mission Rock Residential
08.2021 - Current
- Manage community totaling 204 units and supervise a team of 4 associates.
- Responsible for monthly marketing plan, variance report and bi-weekly owners report.
- Weekly meetings with onsite management team discussing leasing, income, expenses and goals.
- Responsible of monthly work scheduling payroll and commission submission.
- Conducted thorough property inspections to maintain safety standards and identify necessary repairs. Annual, semi annual inspections.
- Generated revenue growth by marketing available properties effectively and securing new tenants quickly.
- Successful project management of interior and exterior renovations.
- Interior unit upgrades, amenity renovations, exterior building
- Improved tenant satisfaction by addressing concerns promptly and implementing community-wide improvements.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in the market.
Bookkeeper
Mission Rock Residential
04.2020 - 08.2021
- Maintained and processed invoices, deposits.
- Managed accounts payable and receivable activities, maintaining vendor relationships.
- Monitored incoming payments from residents, ensuring prompt application of funds against outstanding ledgers.
- Reconciled and corrected issues with financial records ledger and invoices.
- Completed final account statements and bad debt processes.
- Monthly Statement reviewed by Vendor to ensure bills are paid.
- Conducted move resident move out inspections. Completing charges.
- Assisted those residents struggling to pay with State Rental Assistance Collected over 100K for property.
Assistant Property Manager
Stonemark Property Management
07.2016 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Ability to communicate precisely with residents/prospects and staff both verbally and in writing.
- Knowledge of GAA lease- Fair housing laws (state federal)
- Completed daily follow-up with all delinquent account.
Started as leasing Consultant in 2016 worked my way up to Leasing manager and became Assistant Manager.
Education
High School Diploma -
Norcross High School
Norcross, GA05.2010
Skills
- Onesite, Yardi Voyager, On-site, CRM (Rent Cafe), Ops Technology, Nexus Payables, Anaplan, Anyone Home, Knock, JTurner & Yieldstar Microsoft Word, Excel and Outlook
- Excellent Leadership, Team Building, Training, Tenant relations management, Accounting, Sales Experience Financial reporting and analysis
- Fluent in English and Spanish
Timeline
Community Property Manager
Mission Rock Residential
08.2021 - Current
Bookkeeper
Mission Rock Residential
04.2020 - 08.2021
Assistant Property Manager
Stonemark Property Management
07.2016 - Current
High School Diploma -
Norcross High School