Aida Kakoubi
Charlotte,North Carolina
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Manager
Taco Bell
11.2021 - Current
- Service Coordination Employee Development Delegating Work Customer Service, Problem Resolution Cash Management
- Teamwork and Collaboration
- Created positive work environment for employees and delivered exceptional customer service
- Took care of customer problem escalated by other staff members
- Helped improve customer service, quality assurance and service speed by developing and implementing successful solutions
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Sales Associate CASABLANCA
Geisha by AZ
05.2018 - 10.2018
- Arrangement of articles
- Customer follow‑up Collect payments Verify stocks
- Helped customers find specific products, answered questions and offered product advice.
Management Assistant CASABLANCA
ID
07.2017 - 09.2017
- Making appointments with the carrier for the merchandise (Petit Bateau textile) intended for export
- Organization of import and export files with the forwarder
- Customer follow‑up to ensure the proper delivery of the goods in the recipient countries
- Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence
- Implemented effective inventory control procedures and ordered items when stock was low
- Attended meetings as management's representative to report on proceedings.
Education
Bachelor's degree - Economics and Management
University of Nice
Baccalaureate - undefined
Lycée Lyautey
Skills
- Business Administration
- Managing Assets
- Customer Relations
- Time Management
- Customer Service and Satisfaction
- Money Handling
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
Taco Bell
11.2021 - Current
Sales Associate CASABLANCA
Geisha by AZ
05.2018 - 10.2018
Management Assistant CASABLANCA
ID
07.2017 - 09.2017
Bachelor's degree - Economics and Management
University of Nice
Baccalaureate - undefined
Lycée Lyautey