Aida Pelayo

• Communicated with customers to provide delivery updates and confirm delivery locations.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
• Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.

• At cc testing I was in charge of running the water and moisture test on samples daily.
• Creating daily lists for our daily batches with all the samples for the day.
• Reviewing lists for daily batches for accuracy.
• Calibrating new instruments (ohaus and rotronic instruments)
• Proactively troubleshooted issues with laboratory equipment, minimizing downtime and preventing delays in testing schedules.
• Assisting in updating new guidelines for our SOP for water and moisture.
• Updating (SOP-standard operating procedures)
• Maintained documentation on tests performed in lab.
• Inspected laboratory equipment to maintain good working condition for optimal results.
• Trained new laboratory personnel to apply proper laboratory techniques and best practices.
• Preparing samples for the analyst.
• Properly labeling and documenting every step-in sample prep.
• Running samples and reporting in an analytical format.
• Data entry.
• Data review.
• Daily communication with analyst.
• Multitasking (running samples creating lists and reporting data for over 40 samples daily)
• Time management.
• Works well under pressure.
• Works well unsupervised.
• Contributed to a safer work environment by following strict safety protocols and reporting any hazards promptly.
• Completed routine quality control tests, ensuring accurate data collection and reliable results for clients.
• Reduced errors in sample analysis by carefully adhering to standardized procedures during all stages of testing.
• Assisted with the development of new testing methods, leading to more efficient processes and improved outcomes.
• Improved lab efficiency by maintaining clean and organized workspaces to optimize workflow.
• Provided training for new staff members on laboratory procedures, promoting a consistent approach across the team.
• Able to keep up with demanding workloads.

• Scheduling and payroll for a small team.
• Inspected equipment for defects and completed basic repairs.
• Assisted with daily living activities, promoting patient independence and overall wellbeing.
• Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
• Maintained clean, safe, and well-organized patient environment.
• Reduced patient anxiety through effective communication and active listening skills.
• Kept accurate records of patients' care, condition, and progress.
• Provided emotional support for patients and families during times of stress and uncertainty.
• Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
• Charting and reporting patients' conditions to the doctors

Administering medications in right dose and on time as prescribed

• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Promoted a clean and safe environment by adhering to strict infection prevention protocols.
• Documented vital signs to inform nurses and physicians of any changes in patient status.
• Managed challenging behaviors in dementia patients using evidence-based interventions.
• Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
• Assisted in physical therapy sessions by guiding patients through exercises designed to improve mobility and strength.
• Monitored vital signs regularly, promptly reporting any abnormalities to nursing staff or physicians.
• Administered medications and injections as directed by healthcare professionals.
• Performed basic laboratory tests and collected specimens for further testing.