Hi, I’m
Aida Penn
"I realized that you learn more when you get things wrong rather than when you get them right. After making countless mistakes and learning from them, I could finally see the answers. That's how my accuracy rate rose."
Forecasting Love And Weather
Summary
Dynamic and results-oriented professional with experience at Redner's Warehouse Markets, excelling in cash handling and customer relations. Proven ability to enhance team performance through mentorship and active listening. Skilled in time management and documentation, consistently achieving accuracy in transactions while fostering a welcoming environment for customers and colleagues alike.
Resident Assistant professional prepared for role that demands high standards and results. Proven ability to create welcoming and safe living environment while addressing resident concerns effectively. Emphasizes team collaboration and adaptability, ensuring harmonious community. Known for strong organizational and interpersonal skills.
Professional with strong background in administrative support and customer service. Skilled in managing schedules, handling inquiries, and coordinating office activities. Known for collaborative approach and adaptability in dynamic work environments. Reliable team player with focus on achieving results and maintaining high standards.
Overview
3
years of professional experience
Work History
Redner's Warehouse Markets
Cashier
08.2022 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Reduced processing errors by meticulously following transaction procedures.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
Northampton Community College
Resident Assistant
08.2024 - Current
Job overview
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
- Increased participation in residence hall activities by creating engaging promotional materials and advertising campaigns.
Northampton Community College
Desk Assistant
08.2023 - Current
Job overview
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Collaborated effectively within a team environment to achieve common goals while also demonstrating independent initiative in completing tasks.
- Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
- Ensured confidentiality of sensitive information through secure storage methods and adherence to company policies.
Education
Louis E Dieruff High SchoolAllentown, PA
High School Diploma
06-2022
Skills
- Time management
- Activity planning
- Team player
- Student leadership
- Documentation and reporting
- Active listening
- Role modeling
- Health and safety compliance
- Diversity and inclusion
- Data confidentiality
- Problem-solver
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Music
- Crafting and DIY Projects
- Exploring various forms of art, such as knitting, painting, and clay making, to nurture creativity and personal growth.
- Interior Design
- Baking
- Food Photography
- I like trying new recipes and food trends.
- Cake Decorating
- Learning new cooking techniques and expanding my culinary skills.
- Enjoying the art of baking and pastry-making, experimenting with recipes.
Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteImportant To Me
Healthcare benefitsFlexible work hours401k matchCareer advancementAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Resident Assistant
Northampton Community College
08.2024 - Current
Desk Assistant
Northampton Community College
08.2023 - Current
Cashier
Redner's Warehouse Markets
08.2022 - Current
Louis E Dieruff High School
High School Diploma
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